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I have a couple questions if someone would be so kind to answer. I can't find this in the phone or CM admin guides. How does a H323 phone obtain it's Group ($GROUP SEQ) from the 46xxsettings file? I was thinking from DHCP Option 242 when it registers to MCIPADD(CM) and ontains from Station form...

Has anyone went through the process of upgrading Sp 1 to Sp 6.x? Any issues you encountered, did you use the SP upgrade guide, did you do CDOM first or DOM0 first, ... particularly patching 1.x to get to the latest release then upgrading to 6.x and then patching to get to the lateest release...

Looking to see if someone will share how they have moved, without taking an outage, from legacy 88xx servers to the DL360 that incorporate ESS. Many Thanks

We are including a new model of IP phone. We currently have 9620s and going to use 9608. I want to place the latest 9608 software on the HTTP server without affecting the 9620s. Can I just dump the new 9608 firmware in the same directory? Can they share directories? Thank You.

CrossTalkTek submitted this some time ago. All still valid, anything to change if perfoming on CM 5.2? "Below are the procedures I use for the ESS testing.Before starting, do a save translations all command.Test procedures 1.. Log into the ESS server 2.. status ess port ( this will show...

Can any share what they are planning for in their 3 to 5 year strategy like end of support of Control Networks, HP DL360 / Dell R610, Upgrading S8300c's to d's, ... anything new and end of life coming up type stuff? Thank you

First time trying to configure a remote SIP phone to CM via SIP trunk from SM. Does it still use option 242 adn if so the callsrv would be the IP address of CM still or SM100? Anyone have an example of their scope option sting? Thank You.

During high call volumes is anyone having issues with high processor usage / spikes? We take the same amount of calls as on our old G3R and never had this problem and call volume is comparable. Also believe the max simultaneous calls on CM 5.x and 6.x is approximately 15,424 calls and 32,768...

Can a G700 connect to a S8800 as a port network via the native Ethenet Ports (ext1, ext2) or an expansion module interface or not at all without a S8300? Thank you

If upgrading from 5.2 to 6.x are there no support for CNA/CNB Control Network A, Control Network B? If so do you have to enable Proc Eth and reconfigure resources?

Am I correct in assuming I can connect to a carrier (Verizon, AT&T, ...) directly through a Session Manager without a Session Border Control? If so then why would I want an SBC, security, ...? Thank You

When requires / dictates when you need System Manager, or do you need it anytime dealing with any Session Managers?

Specifically looking for 3.x to 6.x. Any help is much appreciated and I'm going to start looking now online.

Would anyone have a recommendation for a vendor that could design custom applications for a predictive dialer functionality on Voice Portal?

I logged into the server, ran the Mailbox User Statics report, came back with info. I ran the tool again for another extension which I know had calls and report comes back blank. Rant the report for my extension and report comes back blank. I re-ran for the original mailbox that did have...

Is there a way for a user to perform a dial by name type action but here the extension numbers of a user(s). Currently they can dial by name but they never hear the extension. Ideally I would like just a directory feature to look up numbers and then instead of trying to route the call go back...

Need to make sure there is not a situation where a person using Telecommuter Mode w/ Softphone is charged on their home bill for calls (voice) being made via the softphone. Has anyone had a carrier charge one of your employees for calls using Softphone in Telecommuter Mode? Thank You!

Is there a way a user can call a VDN/vector or station and have it autodial xxxxx*##

Curious as to cons and what Avaya will not support on if you had an issue and wanted to pay TM. I believe you go to the back of the line on calls, are considered low priority but jsut thinking forward wondering how feasable it is with the right engineers involved adn the direction of Avaya if...

Anyone having issues with busy indicators not working on these phones adn running CM 5.1 I don't like 5.x at all and having some very weird issues.