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I have an IP Office installed 6 years ago and am trying to determine when I should budget for a replacement system. We are a school so our budget cycles are very long. I saw the Avaya bankruptcy considerations but just looking at hardware considerations. This...

We have a user where the VMs are not being recorded. I have turned off VM in IPOffice 500 manager then deleted the VM folder from Account folder on server and reset up the VM to Copy emails on the Manager. We did moved several extensions including hers and her voicemail has not worked since...

I have a question that is so basic it isn't in the install guide. How do I turn IP500 off and back on again? Just the power plug? Do I need to shut down all the modules to replace the analog card? I need to replace an analog card in our system. I have seen it done once and want to do it...

Does anyone have experience running Phone Manager Lite v4.1.17 with desktop clients with Windows 7 Pro? Docs dated in Feb2010 only list Vista as supported. We are on IP Office 500 v4.2.4 and I'm wondering if it would make any different to upgrade to Phone Manager lite v5? I can't find a way...

I am having problems in an 2003 AD Domain with an XP Pro client losing the ability to authenticate. A user will logon successfully to the domain, and after a few hours, seem to lose their credentials. One minute the user will be able to authenticate, the next, authentication will fail...

Is there a limit on number of subfolders? I have 780 under one folder currently and it's working fine. I haven't seen any mention of folder limitations in NTFS (checked Google and MS KB). I remember having an issue years ago that involved number of subfolders but can't remember any details...

For the last couple of days, our IIS for Outlook Web Access (OWA) has been stopping randomly. Then I can go into the IIS manager and restart the stopped default web page. Then couple-4 hours later. Same thing. Nothing in Event Viewer {only thing is a RPC error that is "unable to bind...

Here's the scenerio: I have a NT 4.0 PDC (OLDADMIN), 2 NT 4.0 BDC, 2 2K Servers (file servers not DC), and a new box waiting to be the new 2K Server DC). Problem is the current PDC doesn't have enough room for a regular upgrade to 2K server. So I'm looking for other ways to keep my user...

One of my users just recieved an email from a gentleman who has been dead for 2 years. It's not a Klez or other address spoofing virus because it specifically references the class he was teaching. I've heard of emails holds and retrys with a standard 72 hour period but 2 years?? I'm on Exchange...

I have a Dell PC (Win98) that once a week will not reboot at all until I unplug it (for 5-10 secs) and cut ALL power to it. It happens in the morning after a normal shutdown at night. When the machine is powered on by the button, it will show only a black screen with a white flat blinking...

On both a 98 and 2K machines, this particular cordless mouse will work for 10-25 mins and then will freeze. Reboot does bring back operation for short time. I have installed fresh batteries. Mouse and Receiever are both set to same channel (I have tried this test on both channels). MS...