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One of our users has a strange problem - his Outlook 98 is not sending out read receipts. He has the standard setup, all the relevant options are ticked. Delivery receips are sent out as usual, but no read receipts. I have checked his mailbox for rules (none), have reinstalled Outlook and even...

One of our users is having a strange problem this morning. She was visiting another of our offices yesterday and was using Outlook over the WAN as normal. This morning when she logged into her Outlook (97) her Calendar seemed to be completely blank. I've had a look on her PC - all the...

One of our users has a problem we haven't come across before. He has a spreadsheet that used to be protected against modifications with a password. All of a sudden the password has disappeared. There is no errors when he tries to set a password, it just doesn't prompt him for one when he goes in...

Hi all, I am currently trying to compose a report for the IT helpdesk which will show all help calls that have been outstanding for more than 60 days. This will be used to show statistics for each month. The problem I have at the moment is that whoever runs the report needs to manually go in...

Someone has just been seconded to our office. He still has access to everything, including his email, in his "normal" office, which he accesses using Citrix. He has also been set up with an account, including a mailbox, on our domain. He now wants to know if there is an easy way for...

I have been asked by our Audit department if it's possible to intercept email addressed to invalid recipients. What they would like is for incorrectly addressed email to either be sent to a specific mailbox, or for the NDR to be customised to include an alternative address like...