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  • Users: Owlball
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  1. Owlball

    Ericsson 4223 phone displays fastly dying

    Hi there, Our customer got roundabout 5000 Ericsson 4223 phones connected to their MX-One. Since last months lots of telephones are suddenly dying, at least 300 did,and the number is growing. Displays are fading to black- or with black stripes. In some cases after reconnecting the phones to...
  2. Owlball

    Onebox IVR forwarding calls to different nodes

    Hi, We built an IVR in our Onebox. Is there a possibilty of having calls coming out of this IVR (after choises have been made in the menu) being forwarded/routed to 3 different nodes in a way that the callflow is divided on an even basis (i.e. 33,3% each)? We tried a huntgroep with odn's and...
  3. Owlball

    CDINI to ACD group

    Hi There, Can someone tell me if there is a solution for putting a CDINI or different call diversion to an ACD group? Thanks for your help. Michel
  4. Owlball

    EMG basic operations

    Hi there, soon I'll have to operate EMG. Does anyone of you have (or know a place where to download) a file on how to operate EMG to create huntgroups, boss-secretary links,odn/adn's? Just the most general stuff for business use. Thanks for help!
  5. Owlball

    EMG own created logbook

    Hi, Maybe strange question but quite soon I need to operate the MD-110 BC 11 with Extension Manager myself. However I did some in the past, I do like to know if some of you can share your (home-made)notes with me regarding operational issues like ODN / ADN, boss-secretary links etc.. Maybe you...
  6. Owlball

    looking for MD-110 extension manager manual

    Hi there, I was wondering if somebody could help me with documentation regarding the operation of the Ericsson's Extension manager as I'll have to handle it during my new job. I used to work with Siemens, Nortel and Alcatel but this one got options I'm not aware of. Any help will be...

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