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  • Users: iainwatt
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  1. iainwatt

    HP Printer Drops Out Of DNS

    Hello all, I have a strange issue that is causing me some grief. First off before I go any further my background is in networking and not servers. In fact I don't have access to the DNS servers or DHCP servers I'm about to ask about but my server team are pointing their fingers at the network...
  2. iainwatt

    Can you change the destination of Syncronized files?

    Hello people, I have a user with a laptop that has 2 partitions, C and D. I have set his My Documents up to point at personal share on a server which is working fine. However there is lots of data on this share and he would like to sync it all but because of the size of it I would like to sync...
  3. iainwatt

    Robotic library hardware error

    Hello people, I get the following error from time to time in veritas : Backup Exec Alert: Device Error (Server: "NTR105") Robotic library hardware error. The robotic library has reported a general hardware error condition. Manual intervention, calibration, etc., may be required. This may be a...
  4. iainwatt

    Vertias 8.6 remote agent service not present?!

    Have vertias 8.6 running on 2000 server doing a remote backup from another 2000 server. Remote backup is installed on the remote computer and the service is running. However gives a warning about not being started in the log and gives the job status as failed because of this. Everytime a check...
  5. iainwatt

    Red Cross for Pictures in Word

    I have a user on office 97. When he opens Word with documents with pictures they have a red cross in the box. This same document works fine on a different machine in the same office. I think it might be a problem with the path not being avaliable to the machine where the document is. Is there...
  6. iainwatt

    When is full control not full control?

    I have a problem with a user being able to only view the security of a shared folder on a server. The user has full control of the folder and all it's files and subdirectories. The only other group in there are domain admins so she isn't in another group with a deny permission. I don't...
  7. iainwatt

    excel 97 opens spreadsheet but can't see it.

    Tried to do a search on this but not working at the moment, hence new post. I have an office 97 machine that opens excel spreadsheets apart from one! When it opens it just shows the grey background like you have not opened up a sheet at all. However if you move the cursor around the value of...
  8. iainwatt

    Email dragged to outlook today, gone!

    Hi all, One of my users has decided to drag her emails from her inbox to the shortcut icon for outlook today. It moved them there but where have they gone??? Not in inbox, outbox, sent items, deleted items, can't find them anywhere. She said the office assistant had told her to do it!! Likley...
  9. iainwatt

    Veritas 9.1, "Other Error" backup status failed

    Hi guys Everyone seems to be having backup problems including me. I'm new to 9.1 and got this error today on a backup : full backup Job name : full backupJob type : BackupJob status : FailedJob log : D:\backupexec\Data\BEX00172.xmlServer name...
  10. iainwatt

    Missing file types for Import in Access 97

    I have a user who is trying to import data from Excel 97 to Access 97. However, when he chooses the import option the excel file type is missing. We have removed office and then reinstalled but still with the same problem. Any suggestions would be helpful. Thanks Iain
  11. iainwatt

    "Install New Font" menu item missing in Fonts!?

    Downloaded a barcode font for a user but it doesn't work. In the fonts menu, on the control panel the, "Install New Font" menu item is missing. Without this I can't install the font and windows will not pick it up. Tried the font on other peoples PC's and it works fine; each of these...
  12. iainwatt

    Selecting Small Fonts is impossible!!!

    Hello All, I have a problem with a users Compaq laptop. While it is undocked it will not allow you to have small fonts. The option is there and can be selected but when you click apply, windows tells me that it needs to reboot before applying the changes, even though I've asked it to apply...
  13. iainwatt

    Word 97 Printing Problem.

    Hello All, I have a problem with one of my users. He is printing from Word 97 to a networked HP printer. The laptop he is using is an Armarda M700. Each time he prints the print out does not match the print preview, i.e. the font is different to the font shown, and is always the same regardless...

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