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Hi, I have installed Arcserve R12.5 Backup Agent for Open Files onto a 64-Bit 2008R2 Server. When I try to start the Open File Agent Service it fails. The following System event is logged: Log Name: Application Source: OpenFileAgent Date: 01/02/2010 11:38:03 Event ID...

Hi, Will Arcserve 9.0 (build 2200) run on Windows Server 2008? If so is it supported? (I've checked the compatibility matrix and it states it will run on Windows Server 2003 SP1 - the matrix is dated Aug 2006 on the CA support site). Will v9.0 agents work with Arcserve 12.5 core product...

Hi there, I've looked for a version of Arcserve which is specifically suited to run on Small Business Server 2008 premium but cannot find one. Does anybody know if one exists or if R12 runs on this platform? Many thanks in advance. Paul.

Hi, I have a Windows 2003 R2 SP2 Standard Server, running Exchange Server 2003 SP2. We back it up with Brightstor Arcserve 11.5 SP3. The backup is working fine, however when I create or modify a job from within Arcserve Manager I get the error "Failed to Login to the Agent". This happens when...

Hi, We have an SBS2003 Premium server running Brightstor Arcserve 11.5 SP3 for Small Business Server Premium. We also have a Windows 2003 Server Std. on our network running a SQL 2000 based app. Is it possible to install a remote agent from the Arcserve for SBS CD onto this server and have the...

Hi, we have a Windows 2000 SP4 Server running Exchange 2003 SP2. This server has the Brightstor Arcserve Backup agent for Exchange installed. I have discovered 265,000+ files of the format AT#xxxx.xxxx where x is a random digit, eg AT#1234.2345. These files vary in size from 1k to 100k+. Can I...

I have a Windows 2000 SP3 server installation which has a 3.5 year old Arcserve 9.0 installation on. The admin who installed it originally attempted to create a Arcserve Disaster recovery Boot Kit with this configuration. It didn't work - apparently Arcserve 9.0 DR didn't support 2k Server with...

Hi all, I've been wrestling with this issue now for about 5 weeks. We have sold a copy of Brightstor Arcserve R11.1 for Small Business Server - Bundle 2. The product code is BABWBR1100E35. The problem I am having is that although the SQL server agent installs, it won't licence properly - keeps...

I have an Exchange 2k server with Outlook 2000 clients. I have 2 distibution lists setup which are SALES and INFO. If I send mail to sales@... or info@... mail arrives at all members inbox's. Great! But what I want is for when a DL member replies or sends a new email, their reply address is...