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How would programming be done on IPO 3.1 to block inbound calls with no CLID or CLID set to WITHHELD? We want to block all inbound calls where no CLID is presented to IPO switch. System has PRI for main circuit.

Hooked up a known good audio input to the jack on the back of a 403. Prior programmer had disabled MOH somehow, and even with live input to the jack, no MOH present with putting a caller on hold, or *34 either. Can anyone think of how prior programmer would have "disabled" MOH so that...

Is there anyway to electronically adjust the gain +/- through a Manager setting? Our line audio feed is obviously too hot and is getting complaints from callers that it's too loud.

I have a hunt group with ringing set to Group, and a line group pointed to this group. How can we get successive inbound calls to ring at an extension if they are already on another call? It seems that the behavior of this type of hunt group is that ringing will occur at every other phone in...

Just wondering if anyone has gotten Phone Manager iPro woring over a PPTP VPN? I can get the iPro up, make calls, but am not transferring voice. 403 behind a broadband router running about T1 on wireless link. NT Security Domain environment. PPTP terminates on a 2000 Server. iPro running on...

IP 403 hooked to POTS comming off of two different brands of ISDN BRI TA's. Adtran and Ascend CLID worked just fine off of these TA's with Partner ACS 3, Now hooked into 403 we see the CLID repeating itself across the displays on the phones. What might I do to correct this? Or better yet...

Just setting up IP Office 403 with VM Pro for the first time. I thought by default users would have mailboxes automatically created and active. I think this might be a clue ( extracted from log below ): 0 mailboxes were open (but not active) when flushed Here is text from VM Pro Server...

We get a busy tone on a Partner ACS when trying to do a simultaneous page I*70. I*XX to individual extensions works just fine. What could be the problem?

Evidently, there is a code to do a "cold" restart on the Partner ACS. I was told this by an Avaya person, but they wouldn't tell me what it was due to fear for loss of their job. It is something different than the #728..... Supposedly, its recommended sometimes when upgrades fail, and...