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I have a Merlin Legend Release 7.0 with 2 100 DS1 modules. The first is connected to our incoming PRI and the second is connected to a Digital Fax card on a Fax server. How do I route a DID that comes in on the PRI to make it go out the second DS1 to the Fax server.

I have created a form (frmIRAC_Input) with a Combo Box (Combo6), a text box (Text4), and a Continue button. When the Continue button is clicked, it concatenates Combo6 and Text4 (Combo6 & " / " & Text4), closes this form and opens frmSource where I want the concatenated Combo6/Text4 to populate...

I have two tables that have no relationship except for the Activity field. I needed a report that would print all records for the 2nd table right after all the records of the 1st. I created 2 querys on the two tables for the info I needed. In the report design, I put the 1st table/query info...

I just read DueE's "Laptop connection to NAM" and I think I am even more confused, but then again, that's not hard to do. I have a Nortel MICS with Norstar Voice Mail 4.0. I need to change the Class of Service, Password Expiry setting to '0'. I did this with 2.0 by attaching to the...

I have a Nortel MICS with Norstar Voice Mail 4.0. I need to change the Class of Service, Password Expiry setting to '0'. I did this with 2.0 by attaching to the NAM II serial port with HyperTerminal and accessing the Application Administration menu. This does not seem to work with 4.0. We do...

I have a Norstar ICS Compact w/Norstar Voice Mail 2. A while back I was able to change one of my Class of Services. I was able to change the Password Expiry to "0" so that users wouldn't have to change their passwords. For the life of me, I can't remember how I did it. Does anyone...

There are only 32 slots for a group page. Is there any way to daisy chain the group pages together so it can page everyone at one time. Thank you, Volaris

I realize that the phantom-user extensions are used to park calls, but I can't figure out where these extensions are administered. I found them on the attendant buttons, but removing them doesn't get rid of the extension. Does anyone know how I change or administer these extensions? Thanks a...

I have AVA-100 Voice Mail set-up with our Vodavi StarPlus system. I set up an extension and a voice mail just like all the other ones we have that work. The problem is this voice mail won't pick up. You can transfer a call to the voice mail of that extension but if you enter that extension at...

Hi All, My bosses are complaining about pauses between announcements and transfers. The follow is what one vector looks like. 01 wait 2 secs hearing ringback 02 announcement 2749 (Thank you for calling...) 03 collect 4 digits after announcement 2752 (Selection) 04 route-to digits with...

My G3SI and CMS server are on the same network segment. They both plug in to the same Cisco switch, one on port 2 and the other on port 3. Port 1 goes to our router so that others can get into CMS with CentreVu. My problem is, even though the G3SI and CMS are plugged into the same Cisco...