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Hi, I'm having some issues with the key server for our IP Office install. Some questions: 1.) On our key server (running W2003), the Key Server service starts but I don't see the icon in the corner nor do I see it listed under task mgr processes. Should I see keyserve.exe in the processes...

Hi, I have a 406v2 running 3.2. When we dial internal extensions, no problems - everything is good. When I dial out though, during the delay between dialing the numbers and it actually dialing (so on the phone itself, you can see the numbers I've dialed on the phone but the number hasn't...

Hi, I'm using an IP Office 406 unit (3.something) w/Voicemail Pro. I have my incoming call route set to go directly to VM:My_Auto_Attendant. What I'm trying to figure out is how to reduce the number of rings before it actually picks up. Right now it takes 2 rings and we have another site...

Hi, I was wondering if there's anything in or able to added-on to an IP Office 406 where I can have the AutoAttendant prompt for a name like "Please speak the name of the person you want to reach" and then have it compare to the voice recordings and transfer to the correct person. So if I have...

Hi, I have two sites (not linked) running Avaya IP Office systems. One site has version 3.1.21 of the Voicemail Pro and the other has version 3.0.13. At the site running 3.1.21, when I use the dial by name and enter the name... I get the person's name when I get a match. IE: Press 1 for...

Hi, I'm running an IP Office system and have a main menu that plays when callers call in. One of the options on that menu was to enter your parties extension at any time and it looks like there was an addition to the menu so that 5?? (our exts are in the 500-599 range) it go to transfer to...

Hi folks, I am running php 5.0.4 on IIS6 and everything appears to be good except for GD. I have my extensions in c:\php\ext and I have that line set in php.ini. I have several extensions working currently so I'm confident that is correct. However, when I uncomment extension=php_gd2.dll, my...

Hi there, I have a Checkpoint Express NGX with 3 interfaces, 1 WAN, 1 LAN and one DMZ. After the intial install, everything appears to be ok, I can ping all the interfaces from the various networks and all is ok. The problem comes from trying to create a static NAT entry for our mail server...

Hi, When I boot my G5 running 10.4.2, it starts booting, flashes for a second the Mac screen that normally shows the status bar of things loading, and then goes to the blue background with my mouse pointer and stops. I booted to the install DVD and checked the disk/permissions and all appear...

Hi folks, I can't burn CDs, print or update my os. When I try to update OS, I get an error that it can't create the temp directory it needs to. I get -108 errors when I try to print or burn. It would seem that I'm running out of space but I have 15gigs free on a 160gig drive. How much space...

Hi, I'm using a 406 with 3.0 (44) and am having some issues. When I use Manager to change settings, everything works like a champ. However, when I try to change a voicemail password, it won't update. I merge the config and any other changes I made get applied correctly except for voicemail...

Hi, I have a webserver running apache that uses postfix only to send its html newsletters (no local delivery). Let's say the machine is www.goofball.xyz. Mail for goofball.xyz is handled by a different server, mail.goofball.xyz and is set to allow relaying from www.goofball.xyz. I can...

I'm looking for a way to program a lunch button for our receptionist. I don't want the autoattendant to play the non-business hours message however. I want it so ppl call in and get directed to the autoattendant without it saying that we're closed. What is the preferred way of doing this...

I have a question regarding the following FAQ: http://www.tek-tips.com/faqs.cfm?spid=799&sfid=2078 This is a silly question but how should destination codes be set up? Does it matter what number I choose aside from the fact that I have to enter that number later? I notice it won't let me pick...

We have a bunch of phones set up with direct dial and there is one phone that is not working. When I go into Line Access -> Line Assignments, all the ones that are working, show L###:PVT>SETNAME where # = line number and SETNAME is the name of their extension. The one that isn't working simply...

I have a Dell PV 122T attached to a RedHat AS 2.1 server running Arcserve 7. Arcserve recognizes my tape drive, my changer and the slots within the changer but no media. When I go into Details on the tape drive itself, the Status reads: Device not intialized. Not sure if that's because there...

I have upgraded from Word 2000 to Word XP and I am having an issue with the Track Changes feature. After I approve or reject a change, Word 2000 would automatically jump to the next change that needed to be approved or rejected. In Word XP, it doesn't - I have to click Next button for it to...

We've upgraded our system and swapped from 3 digit to 4 digit extensions to match our DIDs (starting with 16xx). Since the upgrade, I am unable to log into voicemail. I reset the password and I now get a "Not Allowed". If I enter the wrong password, I get "Invalid...

I am trying to figure out how to print reports for our StarTalk Flash box and am running into some issues. On the box itself, there is a parallel port to which I've hooked up an HP printer. I log into the system, F983, hit 7, and try to print report #1. The prompt says printing and then goes...

I know I saw another post in here on this at some point but am unable to find it. When I log into the voicemail admin (F983) and enter the password, I get "Not Allowed". If I enter the wrong pass, I get "Invalid Pass" so I know the pass is right. Thanks for your help!