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I was wondering if anyone had any ideas on how to capture the 3300 printer output to a computer com port. I am trying a DB9 M to DB9 F straight through cable with hyper terminal and don't see any data. I am guessing it is the cable or hyper terminal but it may be something else. I am on my way...

I was wondering if all we needed to do was purchase SIP trunk licenses or do we need additional hardware to make them work. I did some searching and did not come up with much except that maybe we need an ASU-II?? Not sure if this helps but I think we are on version 8 software and the WHERE...

We have two external IP ranges and we are usuing BGP on a single router connected to 2 different ISP's. IP's from both ranges are flowing on both serial interfaces. We now need a way to isolate voice traffic onto one so we can get better service for voice. Is there a way to split the ip ranges...

I can't remember what to type to get the teleworker admin application running. I can login as root but it stays at the command prompt. Thanks in advance -Willy

I had setup our system to have a cordless phone as the operator and several users had line appearance keys for that extension 2900. I then setup a voice mail box for that extension in our call express system and setup message waiting line appearance keys on the user’s extensions as well. At...

I see that multiple ICP's can be added to the teleworker. What we need is for a remote user to have 2 phones. One currently works fine and is an extension in our office. We need the user to have a second phone connected to our teleworker but it needs to be an extension on a remote 3300. The 2...

Is this possible, I do not want to change all the programming and use hunt groups or line apearance keys. This is also part of 3 ACD groups where the first (The one they want all phones ringing) flows to the second and then the third. I don't think they want the second or third to ring all the...

We have a Mitel 3300 and I was wondering if there is a way to play a message once and then go into the music on hold when a user is placed on Hold or waiting in the ACD Queue Thanks in advance

We have a mobile user and we want them to be part of an ACD group. I have there extension setup and forwarded to there cell phone but did not enable ACD. Is there a way to set this up so that they can participate in ACD? We do not want to purchase the soft phone option for one user. Thanks in...

Newbie here and I need to make multiple extension ring when the operator phone rings. System is Mitel 3300 In the past with another system I used a hunt group where all extensions would ring at the same time. Can this be done with a pickup group and will all the extensions ring?

I have been able to create an ocx and get the screen to load in an application we use that was written in c++. The problem I am having is that I need to get the current company and user from the main app. The main app sets a property on its screen controls to its UIcontext and everthing is...

I need to export data from our payroll system to be imported into Great Plains 8.0 for several of our clients. Is there any documentation that is available to describe the file layout? We do not have a copy of Great Plains to dig into it and we will only be able to export some files. We will use...

I placed a datagrid control on an excel sheet and set the width and then through vba I load a recordset into it. I am having problems with it, after I close and reopen the workbook the grid loads in the sheet activate code but only the top left inch or so is selectable and the rest apears but...

I am migrating our email to off site pop accounts from exchange 5.5. I have outlook working correctly getting Email from both exchange and the pop account. I need to have all email sent use the Internet Email service set up on the user's machine and still recieve email on both systems for a...

I am writing an app to convert reports from another system to Crystal. One thing I want to do is mimick some of the existing reports which have multiple header sections. I could create a template so to speak with these already in it and save it as the new report after the conversion but I would...