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Option 11c... Trying to add 866 toll-free in LD 90 gives me an error ESN072. I printed all the SPNs and they include 1800 and 1888 with RLI 5. What am I doing wrong?

I copied a 500 set to a new TN and gave it a new DN. Patched it to a jack. It worked correctly for 2 weeks. Now it is "like timing out" The front desk clerk will forward her 2616 to the answering machine and it will stay forwarded for only a few hours now. Nothing has changed that I know of...

As a result of Hurricane Ivan we lost power in our area. Things are getting back to normal except I'm getting the above error on the terminal screen of one Option 11C. All phones are working and everything appears to be ok....I just can't get rid of this error and login to the system. Any help...

Does anyone know what this means? Option 11C periodically restarts on it's own. The console says "warm restart, reason 36, interupt changing SL1 priority". This is happening frequently from what I understand from the administrator at this site and all phones service is temporarily interupted...

Hello All, I have a site with Option 11c. They would like an answering machine to pick up the main number before and after hours. The incoming calls are answered on a 2616 with Key 01 and Key 02 designated to pick up the main telphone number and the second number in the rotary group. So far I...

Does anyone have instructions on how to do this? I have the keycodes and a recent backup to PCMCIA. Any help would be appreciated. This is not an immediate emergency but I need to be prepared.

Can someone please tell me what updates (software and hardware) would be necessary to run VOIP on the Option 11Cs that we have. The current version is 2111 Release 24 with several patches. I'm clueless as to where to start.

How do I change the DN for the Attendant Console (2250)? One of my sites fired their switchboard operator and would like for a secretary to be able to pick-up any calls coming to the switchboard. The secretary has a 2616 if that matters. I think it is done in LD 12 and I tried the following...

Need some information on how the MM unit works in our Option 11C. The MM harddrive (2 GB SCSI) is very noisy and has crashed numerous times. Rebooting just MM will restore voicemail...until it crashes again. Our vendor is uncertain as to what is involved in replacing this drive. He is...

How do you allow a call come to the main switchbd, then to the DN without having to press 0 for the operator who then dials the TN and the call goes thru. I need to set up a phone to do this and heard it was done thru Meridian Mail but don't know where. I looked at the mail account of a phone...

Does anyone know if the Attendant Console can go into night service without someone physically hitting the night service key on the console? We have a switchbd operator that says this is happening at least twice a day during normal working hours.....her normal routine is to put the console on...

Anyone know what would cause this switch to loose 10-15 minutes over a two-week period? Resetting the date and time will temporarily correct this but after approximately 2 weeks all the phone sets with display will loose time. This is at a school and the time is set according to the wall...

I have 3 2008HF/with display phones at a site that will display date and time but will not display the name or extension number of the person calling these phones. I have limited knowledge and resources but have tried adding DNDA to CLS in LD 20. This does not help. Do I need to do something...