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  • Users: PHONETOOL
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  1. PHONETOOL

    Removing the canned selections from the CallPilot greeting

    What's the best way to make the callpilot auto attendant answer without the canned selections at the end.. if you know your party's extinction enter now or # for the directory The customer wants the voicemail to answer after four rings and say This is John Smith's woodworking please leave a...
  2. PHONETOOL

    Callpilot voicemail park and page

    I am going to set up a supermarket for park & page Has anybody used this feature How well does it work ? I would appreciate any easy programming setup steps / tips thank you
  3. PHONETOOL

    Callpilot voicemail park and page

    I am going to set up a supermarket for parking page Has anybody used this feature How well does it work ? I would appreciate any easy programming setup steps / tips thank you
  4. PHONETOOL

    Fiber expansion modules MICS 7.1

    How many fiber expansion modules can I add on a MICS 7.1 non xc ?
  5. PHONETOOL

    One mailbox two extensions

    In programming can you tell me how I can set one mailbox to turn on the message waiting indicator on two extensions.
  6. PHONETOOL

    Digital mobility quick reference guide

    Does anybody know if there is a digital mobility quick reference guide. I have installed the system and everything is working well. The customer can't seem to understand the user guide that came with the phones. So I was looking for something like a one or two page easy step document. I will be...
  7. PHONETOOL

    Delayed ringing on digital mobility phones

    Hello does anyone have any suggestions on the best way to set up mobility handsets with some sort of delayed ringing. The software version we will be using is 7.1 The customer wants a couple of 7310 stations to ring two to three times and then start ringing several mobility phones. What is...
  8. PHONETOOL

    TDA 100 caller ID issue

    Here is the problem their is one extension that is not displaying the incoming number until the handset is lifted other extensions seem to be programmed the same and when there is an incoming call the display shows the number. The extension that is not showing the number until the handset is...
  9. PHONETOOL

    Programming restrictions filters on a 824

    There is a customer that lines need to appear and ring and to be able to answer the phone for incoming calls I know I can assign filter 01 to an extension but that still allows local calls I guess I will have to create filter. I attempted to create filter 05 but I must be missing a step...
  10. PHONETOOL

    TDA 100 Extensions busy when intercomed

    I hope somebody has experienced this problem and has the solution. Here is what happens when intercoming an extension it shows busy in the display but when you press the wait key on the phone that your intercoming from the call immediately goes through. (Example) say I'm intercoming from ext...
  11. PHONETOOL

    Door call box and opener

    Today I was on a service call on a system that I installed about three years ago the customer was saying that when people call they didn't have the option to open the gate. In between now and then there was some other company out there that messed up the programming. So as my memory started to...
  12. PHONETOOL

    Routing on MICS

    Here is the scenario the customer has lines 1 through 11 analog lines on line pool B and the t1 lines are on line pool A and when the customer dials out they press the intercom button and 9 This allows them to dial out on the T1 when the customer dials out they want local and 800 numbers to...
  13. PHONETOOL

    Upgrading a 0X32 SW 1.1 TO 6.0

    The reason this customer is upgrading they want to add more extensions and need a second fiber module and another extension module. As we all know to do this we need XC software or better. I tried to backup system before the upgrade and discovered 1.1 SW doesn't support system backup. My...
  14. PHONETOOL

    trouble backing up the NAM

    I started to back up the NAM 4.1 the system asked for disk 1 that went OK then it asked for disk 2 and about as 30 seconds into the second disk the display said aborted I tried several different disk still no luck I tryed rebooting and started backing up again but still the same thing has...
  15. PHONETOOL

    trouble backing up the NAM

    I started to back up the NAM 4.0 the system asked for disk 1 that went ok then it asked for disk 2 and about as 30 seconds into the second disk the display on the phone said aborted I tried several different disk still no luck I tryed rebooting and started backing up again but still the same...
  16. PHONETOOL

    Connecting 0x32 4.0 TO 824 DR5.1 OFF SITE

    Does anybody know how I can connect 0x32 4.0 TO 824 DR5.1 OFF site . Can this be done if so how ?
  17. PHONETOOL

    Programming Lines On the Nortel Cordless

    Can I program more than three lines to appear and ring on the cordless phones.
  18. PHONETOOL

    Wiring setting up and programming loud ringing on a Viking PA 2A

    I have read the frequent questions and answers on how to connect to the Viking PA 2A paging system it seems unclear To me. I need to install paging and as well as loud ringing does anybody know the best way to do this. Using the Viking paging system. I know there is a auxiliary ringing a...
  19. PHONETOOL

    installing a cordless phone to the ATA on compact ICS

    does anybody have any programming tips or suggestions on installing a cordless phone to the ATA port of the compact ICS. any programming steps or single line features that I can use on the cordless phone
  20. PHONETOOL

    compact ICS 816 pageing

    IM installing and external page unit. i see two paging ports one says external page violet brown the other is violet slate page I have the paging system punch down to violet slate and external Page works by pressing feature 62 for internal i dial feature 611 is this correct...

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