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  • Users: kmerck
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  1. kmerck

    Configuring Cisco ASA5510 with VPNRemote on 5620SW phones

    Does anyone have the configuration code needed for an ASA 5510 to use for a 5620 with VPN software?
  2. kmerck

    Intuity Audix lite or Modular Messaging on VMWare

    Has anyone tried to run or is currently running virtual servers for any of the Communication Manger voicemail system platforms?
  3. kmerck

    Can Voicemail Pro run VMWare

    Can anyone provide feedback on running or attempting to run virtualization?
  4. kmerck

    VMPro on Virtual Server 2005

    We are adding another voicemail server because of 16 site limitation for each SCN. Is it possible to use Microsoft Virtual Server 2005 to run both vm's on the same box with both license keys? Has anyone tried this approach and been successful?
  5. kmerck

    IP412 Rolling Reboots

    Has anyone had issues with continuous reboots running 3.2.54? I have to unplug both PRI cables and the LAN cable, power cycle, and pray it comes back up.
  6. kmerck

    Avaya IP Office Apps

    I need some feedback on experiences with running multiple Avaya applications like (Voicemail Pro, CCC, ContactStore)together on the same Windows 2003 Servers. I know that the standard Avaya answer is to run one app per server, but just looking for some good feedback here.
  7. kmerck

    Reports for Avaya IP Office CCC

    Has anyone had any experience in creating customized reports for Avaya's Compact Call Center v5?
  8. kmerck

    IP Office 406 disconnect problem

    I am having a problem with my outside lines disconnecting after the number is dialed. The call just disappears and there is no ring. I have tested all lines and they all ring and answer fine incoming. Sprint is our local telco provider, and I had a similar problem on our old Definity system...
  9. kmerck

    IPO 412 Problems

    Running 3.0 (44) software. We are having issues with the IP Office rebooting nightly and no being able to receive incoming calls across our PRI. In addition, we have problems with our 5420 sets saying, "please wait". We have to power cycle the entire system to fix the incoming calls problem...
  10. kmerck

    Blocking Incoming Calls to a DID

    What is the easiest way to block a number from dialing a DID?
  11. kmerck

    Intuity Audix Question

    I have a user that has (2) phones in different offices in the same building. They want to have (1) voicemail box which will light both phones MWI, but be able to check from either extension. I have the subscriber in the extension field and the second extension entered into the secondary ext...
  12. kmerck

    Rebooting Intutity Audix Remotely

    Since Avaya recommends to reboot the Intuity box every 90 days, does anyone know of a way to remotely do it without the standard power down? I normally do a shutdown locally, but would prefer a remote method. Any thoughts?
  13. kmerck

    IP Softphone via DSL & VPN Connection

    Does anyone know the best way to setup Avaya IP Softphone to work best away from the local office? I have really only one problem that I am trying to resolve. When using Road Warrior and logging into the system at work, what is the best approach- log into the IP server or IP hard phone. I...
  14. kmerck

    Hunt Group Question

    In setting up a simply hunt group with 8 members, I am having an issue with getting the hunting to work. Are there some common mistakes that I might be overlooking. I have checked the COR and COS and don't see any problem.
  15. kmerck

    SoftConsole

    I have setup SoftConsole on a computer using the IP connection method. We are running MV rel 11 on our switch. I have created a second attendant in the switch that I am using to log into network. What needs to be programmed in the switch to allow the IP Console to answer overflow calls from the...
  16. kmerck

    Refurbished Definity Memory Cards

    Has anyone had a good experience with a used flash card? Just looking for some recommendations. Thanks.
  17. kmerck

    DID CallerID

    Is there a way to change the name/number for a DID number that is coming down the same PRI circuit with other numbers? Currently, I have our telco provider to display our company's main number for all outgoing calls across the PRI. I need to basically have this one number display a different...
  18. kmerck

    Blocking an outside caller

    Besides getting the local telephone company to block numbers, what is the easiest way to block an extension from outside calls?
  19. kmerck

    IP Office

    I am looking for opinions and some feedback as to how anyone likes this product. Also, just wandering if anyone had any issues when networking to a Definity or S8700?
  20. kmerck

    Avaya SoftConsole

    Is there anyone who is has implemented this product? If so, how are you using it?

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