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  • Users: zulma
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  1. zulma

    SIP trunk - Link down

    Hello. I'm getting trunk busy when i dial the SIP trunk. When i check SIP link state all; i get this: Link ExchTrVm state is IN SERVICE (link down count 1) Link Exchange state is IN SERVICE (link down count 2) I SIP busy Force and Sip rts them; thinking it will reset and restore the...
  2. zulma

    reading smdr

    Hello, Can someone please let me know what does it mean AFT in 2)? . I'm trying to create a shorecut so users will dial only one digit [7 or 8] instead of four digits [6200 and 6270]. if i dial 6270, and 6200, both calls go through fine. BUT if i dial scenario 1) i get 'access denied'. On...
  3. zulma

    Tracking drop calls

    Hello all, Mitel 3300 V 9.0.0.41 Our internet vendor had problems yesterday, therefore we had miscelaneous calls dropped. Boss wants me to track them. Is there a maintenance command that will show me what calls were dropped and times? I run traffic status, congestion commands but not enough...
  4. zulma

    Strips the star?

    Mitel 3300 version 8.0.5.12 I have programmed an extension with a star in front. [*1234] that i need to strip it because it's a forward to voice mail. Where in mitel can i strip the star? Any suggestions? please help. Thank you.
  5. zulma

    transfer, ext, release programed on a single button?

    Mitel 3300 version 8.0.5.12 IP Phones: 5224, 5235, 5340 Is there a way to program a “single” button in the 3300 Mitel that does the following: [Transfer, Extension, Release]? Any suggestions, advices, will be much appreciated.
  6. zulma

    Nokia IP40!!!

    I have the same problem as thread32-1080693..exactly the same..did all the same steps..and the IP40 still is not allowing incoming smtp traffic..grrr.." Any ideas pleaseeee.... "I have a Nokia IP40 Satellite I have followed the manual and set it up. Internet is working fine and I can get out...
  7. zulma

    Can't dial out any outside number - IP401

    Hello, Can't dial out..and i don't know why? I have three co lines connected to the ip401, extensions are able to dial internally but not external numbers. [exa 91234567890] get dial tone after 9, then dial the number..then dead silence [display phone reads Dial] silence..and the call does not...
  8. zulma

    IP401 Upgrade to 3.0.(40)

    Hello, Questions, questions..please help me: 1) I have an IP401 [small edition] with software version 2.1(15) and would like to upgrade it to version 3.0(40) because I programmed bridge apperances in an user ext and it is not working.. 2) I have three co lines coming into the IP401 and...
  9. zulma

    XP - Remote Desktop ??

    Hello, Does anybody know how to remote desktop other users computers with out logging off the current user? Is this possible? I have users overseas and this will be a great feature to have :) Please let me know if anybody had a success... so far, i have to ask them for their password, which i...
  10. zulma

    Ghost admin password ??

    Hello Everyone, I would like to move Norton Ghost to another Windows NT server but it seems that I can not do it because there is an embedded script?? That has server1-name, so if I moved it..it will not work with NT server-name2. Does anybody know where is the location of this file? ;( please...
  11. zulma

    IMAP acc deleted items?

    Hello everyone, Maybe someone could help me figure out this one? I have an imap acc connecting to exchange (in outlook express) when I delete a message...all it does is: marks a gray line on the message............ the message NEVER goes to the deleted basquet?? ..what do i do..pleaseeeeeee...
  12. zulma

    If they hit '0' it should NOT go to attendant??

    Hello everyone, I have this request from HR. Is it possible? "I would like VM accounts for them but there should be no way the can get to our attendant/operator. If they hit "0" it should just leave them in VM." On my first try: I have tried to change the covering...
  13. zulma

    Call Accounting running through a G3r

    Hello Everyone, Does anybody heard or used Avaya / VERAMARK eCAS system or Telemate? I need advice please in which one to buy. of course Salesmen will say that their product is the best, but I trust tek-tip users more. As always Tek-tips has been and is the best place to get a 'great' solution...
  14. zulma

    Softphone login error

    Hello everyone, I have installed the Avaya IP softphone version 3.2.3.0 My baby switch is a 3Gsi V9.5 I created sta 1889 as an 6408D+ I get the following error when I tried to log into the softphone. "The extension you tried to log into is supported as an IP Station, but IP capabilites...
  15. zulma

    TN556B and 8510T phone

    Hello, I have some questions regarding the 8510T phone, I wonder if any of you could help me?. I am trying to connect some 8510T phones to a Lucent TN556B card...but I can not even add the bri-card..i have a G3 R9.5 version. What are the steps? I looked at the books and there something about a...
  16. zulma

    How much power do we have on incoming calls?

    Hello everyone, How much power do we have on incoming calls? I have 800 DID’s that terminate into an ISDN-PR, and two T1 long distance carriers. I would like to get rid off carrier1 and just keep carrier2. Carrier2 was recently installed two weeks ago. I changed the routing patterns so now all...

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