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Having an issue with our Nortel PBX. We get a call in from an outside line. We transfer it to another extension or even to an outside phone number and then hang up the phone. The call gets transfered but the incoming line does not get freed up. We can not get another call to that extension...

Having an issue with getting the notification light on the deskset when someone leaves a voice message on our group/roll over voice mailbox. The delay is 12 to 24hrs. This is the voice mailbox for our roll over ACD group. If someone leaves a message on that groups voice mailbox, the admin that...

Is there a way to recovery a deleted voice message from a users voice mail box once the user has ended his/her voice mail session?

I have a client that is connected to our Win2k server via VPN (software VPN by way of ISA2000 server). The client has mapped a drive to our server while connected to the VPN. The client machine is Windows XP Pro SP2 updated to the very latests patches available as of today. The issue is that...

I have a user that is trying to connect to your vpn. I currently have several users that have no problems connecting to my VPN. Just this one is having all sorts of issues with the 721 error. Here is the scoop: My Network: Windows 2000 Advance Server running ISA 2000 (this is the VPN server)...

Is it possible to view a Quantum VS80 drive in windows explorer? Or better yet, I am looking for a way to copy a .bkf file from a disk-to-disk backup to a vx80 tape. This is on a windows 2003 server. Thanks. Brian

I have an issue. Our old DLT7000 PV120T autoloader took a dump (the drive will not write to the tape media). We have an old standby stand-alone vs80 drive. It was previously used to backup an Exchange server. What I need to do is be able to re-format (erase, label) the tapes that were used in...

Have a M2616 Deskset that all the arrows are blinking. If you hold in on a button for a few seconds, it brings up a message stating that the phone is in Local Diagnostic Mode. Then when you press each button, the arrows disapear. But the phone still does not funciton correctly. Not dial tone, no...

I have the call forward setup but it is setup as Call Forward No Answer. This takes too long as it rings 5 times before it actually forwards the call to the external number. Where do I set up the Call Forward so that when the call comes in, it goes straight to the Forward Number? This is...

I was using the 120 day grace period for the Terminal Services on our new Windows 2003 Server Standard Edition with no problems (could use the Remote Administration with no problems). Now that the 120 grace period has expired, can not get Terminal Services to work for this particular Server...

We are a small business and we are relaying our mail from an outside ISP using GFI Pop2Exchange. I have tried to start up and run the Mail Filtering and trying to catch some of the spam messages but it does not seem to be working. My question is since we are relaying our e-mail and not accepting...

Having issues with trying to reset a password on a users voice mailbox. I have tried to go into the settings on the mailbox and reset the password to numerous different things and none seem to work. Have even rebooted the voice mail itself and still can not change the password. Inside Meridian...

How do I go about changing the time that is displayed on the digital hand sets? I can't recall the LD# Thanks. Brian Sys Admin from IA

I have a windows 2000 Advance server running on a Dell Server running BE 9.1 with a Dell DTL7000 AutoLoader. The server crashed and the motherboard had to be replaced. Now the mb is installed and the server is running but when in installed BE 9.1 and setup the backup process like it was before...

New to this forum but looks very informative. Having problems with user accounts being diabled. Users work throughout the day and for some reason the accounts become disabled. Can not pin point one particular operation that the users might have in common (i.e. All users hitting one program that...