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In Outlook 2007, I have a number of sub folders below my inbox with rules directing incoming mail to those correct folders from who it is. When I reply/forward someone's email directly from a sub foler I get a copy of that message I just sent appearing in that specific sub folder. Is there...

We are going want to start using EFS protection on our laptops that can be checked out and soon to our dedicated laptop users. Is encryption user by user specific? Or is there a group policy setting that can be used to say each time a user logs into this laptop their user profile folder is...

We have a user with a new Gateway Model # - E-2600D SB computer that just recently the keyboard and mouse have started to act up on them. This user says the they will be using the computer and then the mouse will just stop working. Like it was just unplugged from the computer, dead. They have...

We are running Corporate Edition 10.1.4.4000 - I am wondering is there a way through writing a script to allow symantec AV to run a system scan on a user's pc at shutdown. Would that script need to be impletmented through group policy? And does that policy distinguish between a shut down and...

Quick overview of our setup. We have a single central exchange server that our users from our remote locations connect to over a T1. I have one user who's Outlook periodically will go to offline because it says it cannot connect to the exchange server. However the user still has internet...

I am using Outlook 2003. I have created sub folders below my inbox and set up some rules to check messages as the arrive from certain people to move that message to its correct folder (i.e. if I get an email from John Doe it goes to the John Doe folder). Only thing I have noticed is that I am...

Just like the subject says, is there a way to configure Outlook 2003 to look like its previous version from office xp? I thought there was a way to do that in the program itself. Thanks.

Ok. This is a strange request but I need verification that I am not going crazy. Can you go to this site: http://www.noridianmedicare.com/provider/pubs/med_b/news.html From the middle of the page select "View and/or Search All Bulletins" A new window browser window will open. Select...

Hi all. Going to try to explain this the best that I can so here it goes. Got a user who is creating an excell sheet to print information in a table format. They type their text in across the row. Cell B1 has one word, B2 has a 2 or 3 line description, B3 - B6 will have one or two line...

Hi all, I have a user that would like their own Calendar and contacts open when they start their outlook in the morning. I can only get one to open when they restart their outlook. I got to folder view opening each one in their own window. Then I close outlook and then close the contacts and...

I have a user working from home using IE 6.0.2800 checking her email via our OWA site that does not get a new email notification display when they do get new email. The option is checked from OWA options page. Anything else I can try. Thanks.

I have been typing a document to find out the alignment needs to be "justify" when I am 10 pages into it. Simple fix I though. Highlight the text and press the justify text button on the toolbar. Here is the glich. Any short sentences get spaced out accross the entire page, making my...

On my work pc, I was out for a day and I came back to find the icon on my desktop for Outlook changed from the normal looking picture to the one used for Outlook express. Dont know where you can really set the option to "change target icon" because when you right click on the icon it takes you...

Hi all. Running windows XP and office 2003 on my home pc. I notice at the login screen by the small little picture for my account it says I have "1 unread email message". I open Outlook after I log in and dont see anything. I have checked all my folders, emptied my deleted items and sent...

We have been receiving these types of emails to our helpdesk account that are completely blank. No "Sender" email address, no "To" address and no "Subject" line. The body is blank as well. Is this a new version of spam? We are currently running an SMTP firewall/gateway server to filter out...

Is there a difference between these two features in the different versions of word (i.e. Office 2000 vs. Office XP). We had someone loose a word doc because someone logged them off with out saving the document. So does Save Auto Recover only work when there is a power outage? Will it continue...

Hi all - Got a user who is receiving a strange error message when they go to use their out of office assistant. The message reads: "The out of office assistant could not be displayed. The client operation failed". Then when you press the ok button they get this last message: "System...

Got a strange quirk happening when I am trying to map some network drives for one of our departments. We run a log in script that will map two drives R and J. When the users log in for the first time on their new computers they will see those two drives mapped when they go through My Computer...

Hi all, I am trying to connect from my work pc to my home (for business purposes of course ;) ) via remote desktop connection. I get a strange quirk every once and a while. When I launch remote desktop from my work computer and enter my computer's ip, I can get the connection established and...

I have a user that was thinking they were missing their mapped drives when they opened windows explorer. Every time they opened Windows Explorer it starts on "My Documents" with everything else colapsed. Where mine always starts on "My Computer". I have tried to change mine to match my user's...