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First, let me just say I'm not a CR/Database or Dev. type person. Just a simple network admin. but I'm trying to assist the dev. team with a problem they are having with CR. They provide reports to our users via the Corporate Intranet using CR Enterprise 8.5. The users input their parameters in...

I saw a recent post that sounds as if it may be the same problem I'm seeing but there was no conclusion so I'm posting the question from my own point of view. I recently was placed in the support role for an Octel 200/300 / Definity phone system, without training and I'm simply clueless. My...

I have never worked on the Voice side so I'm muddling my way through right now. I have a user who says her the Message light on her phone does not light up when she receives messages until *days* later. Others here claim they have had the same problem in the past and the only thing they could...

I have a user that has frequently used ALT-PrintScreen to capture screen shots for training documents. He usually captures the open window then pastes it in Paint. He's on a thin client so he hasn't added any new software or changed any of his settings but the process no longer works. What...

I just began working in a UNIX/NT4/WTS environment that is loaded with problems. Most of the users have been coverted over to thin clients but a few are still on PCs. The other day we had a power outage and although the servers stayed up, all the PCs lost power. When they powered up the next...

I just began working for a company that has recently implemented Terminal Server/SP4, Citrix Metaframe 1.8 and Exceed for NT/95/98 v6.1. I have done NT Administration for some time now but am not too familiar with TSE/Citrix or with Exceed so please excuse my ignorance...<br> <br> There are...