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Hi all, I have a slight problem. On this particular pc (windows 200 sp4),user locks her screen and walks away. When she returns does the ctrl+alt+del to get the password box. She enters the password and the screen unlocks. But after a second or so it starts to shut down. Then she gets the...

Hi, I have a weird problem. One of my users uses large spreadsheet (15+ mb). Most days is fine but now and then when he opens the spreasheet, the worksheet disappears and you can see the desktop through it. Althougth the menus at the top and the bar at the bottom of excel is fine. Its NT4...

Hi, I have a laptop on Windows 2k (sp3) and Office 2k (sp2) When user tries to open files in excel the files are on the Netware 4.11 server, 5 out of 10 times the File Open Box, it starts to display the files then Excel will hang. Therefore excel has to be shutdown from task manager. Open up...

Does anyone know of a tool or method whereby we can check the analogue ports in our V11 Definity to test whether there is a modem attached, as opposed to an analogue handset. We have been asked to do this to check whether any users are connecting unauthorised modems to allow indialling.

Hello, I have problem with LaserJet 5. Sometimes it stops priting and display shows Unexpected paper size error. The printer is on NT workstation 4 and shared amongst 4/5users Also if this happens on page 3, then it will print a few copies of the same page and not print the rest. Do you have...

Hi, slight problem with NT4 server. There are 2 domains on 2 sites. Domain A and Domain B. Both have a trust relationship. Problem is that in Domain A, additional domain/workgroups are showing, as ""X"user id". But these extra domain/workgroups dont appear in Domain B...

Hi, I wonder if any one can help me. One of my users needs sp1a installed in order to resolve a problem with Access. But her office as been updated to sp3. So, when i try to run sp1a, it just says its complete. Basically it does nothing. I dont want to uninstall office 2k, so is there any way...

Hi, I wonder if any one can help me. A user opens the document through Windows explorer and it opens fine. But when she opens it through Word application itself, she looses the format and the fonts change. I have tried re-applying the service pack for office 97. Also removed the normal.dot...

I would like to know if there is a way of logging into a winnt4 workstation whilst a standard user is logged in. Example User --> Steve Administrator --> Liam Whilst steve is logged on to his NT4 workstation, Liam would like to install a printer. without logging Steve out of his...

Hi, I wonder if any one can help me. A user opens the document through Windows explorer and it opens fine. But when she opens it through Word application itself, she looses the format and the fonts change. I have tried re-applying the service pack for office 97. Also removed the normal.dot...

Hi everyone, we have a G3si and CMS V11 at our callcentre and need to record the ammount of outbound calls made on behalf of various clients by each agent. Ideally we would like to record info about which client they call, purpose of call and whether the call was made to a mobile or landline...

I am setting up a cover path for a group of extensions. there is a dummy number used as an extension for a group of extensions, with a cover path that feeds callers around a list of 5 cover points.I then need the final cover point to go to the voicemail of cover point 1. Point1: 3685...