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Had a phone tech come in to upgrade my system from 4.1 to 6.1. He backed up the config over the RAD and tried to install the software but had error so he downgraded back to 4.1. He basically defaulted the system and then uploaded the config via RAD. Now we can't get any PRI access inbound or...

Strange problem with a phone on my Norstar MICS. Phone can receive calls and has dial tone when handset is taken off hook. But all buttons don't work. Checked to see if it was locked and it isn't. Swapped phone with another set, still doesn't work. Tried copying over known good set to bad one...

Hi all, my weird problem is back. Got rid of it last time by moving affected station module to new port and reprogramming all the phones on it. After about 4 months the problem has returned. Only starts dialing numbers after being on "nights" for more than 24 hrs.Here's the...

I'm trying to setup my boss to recieve emails at an external (smtp) address while he is traveling. I did the usual, made a custom recipient with the external address and then went into his account and under deliver options selected alternate recipent and selected the custom recipient I just...

Having a really weird problem with my MICS 4.0 with Voicemail 4.0. On weekends and sometimes after normal business hours during the week I'll have phones that will automatically start dialing the last number called from the set. I've noticed this to be happening only when the Auto Attendant is...