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Howdy, I have an ISDN circuit down at a remote 8300/LSP site and was expecting my route patterns to alternately route outbound calls over our ISDN circuits out of our main S8700 site, but I'm seeing the following when I "list trace" a station attempting a call: "denial event 1214: ISDN...

I've downloaded spybot, and it works, but won't get rid of apropos. Don't know who to trust on what's next, any recommendations, please? Doesn't have to be freeware, just has to be effective! Thanks Much! =hang up & drive= [yinyang]

Hi - just upgraded remote workers to V3.0, and none of them can log in. They all get similar error messages: "cannot initialize phone driver", "cannot load phone driver", "the server has logged you off", etc. Not using Auto-Answer. They all were working fine with...

Finding significant discrepancy between data in Split tables (dsplit), and query on call records (call-rec). Avaya wants $260/hr to tell me why...anyone got a clue? For example: I'm looking at data for a single day for a single split, and dsplit shows 124 answered, while query on call-rec for...

We're in the process of negotiating our LD contract and our carrier of choice is stating that no one is billing in 6 or single second increments prior to the first 30 seconds of in/out call time - that it's common practice to charge the full 30 seconds for a call that lasts even a fraction of...

Howdy - trying to hook up a TN556D to Digi Modems in a RAS server. Set up BRI Ports as WCBRI Data Mods w/ Spids in the switch, cross connected from 110 blocks to RJ45 Jacks, connected to Digi ports using line cords from . Statusing the BRI mods shows "disconnected", calls to data mods...