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Hello all. I'm not a sysadmin, but I am a 2nd level desktop support tech attempting to find a resolution for our sysadmin who insists that the desktop support team do some of his work. His major complaint is that with all the computer renaming , deleting, and new computer names coming up on...

Our company has had a 37% - 39% hard drive failure rate on our D600 Dell laptops, which obviously is way too high. Yes, some are probably due to mishandling, but a majority is happing on laptops that are never removed from their docking station, so... I can't see how it would be mishandled...

We have had a power outage several times during this heatwave in Sacramento, CA... and the last one last week has wreaked havoc on our file server. It's on a UPS backup power supply, but for some unknown reason, random files have had permissions reset to just local System and Administrator...

Hello everyone, I've come here in the past for advice on how to support our aging Mac's in a California state agency. The advice I receive here is excellent, seeing as I have no Mac experience prior to this position. Having said that, we are looking to start mac emulation on our PC's. We can...

Hi all, I know this is an old OS, but my department is relying on OS9 for another year, until we can dump it. I'm setting up a server running Filewave 4.x, and it's going to have 260 clients connecting via IP or appleshare. My co-worker is telling me that OS9 only supports 10 users (whether...

I'm not a Mac expert, as I just started working with them 18 months ago, when I started my job with a state agency. We have a database application running on Oracle Developer 2000 1.2.2 (yes, from 1996). This appliction was developed on OS 7.5.3, and works great on OS 8.6 . However, we...

We just got our shipment of Adobe Acrobat 7 Standard & Professional for our agency. One of our guys wanted it quick, so we installed it on his machine first. Soon after, he discovered that any images he inserts into MS Word XP were invisible. You could click on where the image is, and see the...

This is getting irritating. I've been working on a Sysprep image that would cover 4 different desktop models that we have throughout our agency. I'm basing this sysprep image off of a Ghost image that was for one specific model of these desktops. The ghost image would have a completely blank...

We have a Win2k3 server with 2 network cards installed. We originally planned on using the 2nd card to load-balance, but because we had ongoing WINS issues, we decided to flat-out disable the 2nd network card, and re-build the server with all services utilizing the only enabled network card...

I work for a state agency that relies on another state agency for our network infrastructure. We currently do not have anyone with experience in advanced network connectivity, so we have to contract this responsibility out. We currently have 3 T1's connected to a router. The people we...

I'm an IT guy who's been in the industry for 9 years now. I just came into a contract position that requires that I learn how to administrate a Mac in an enterprise environment. They are 2 years from moving off the Mac platform in favor of a PC environment, but they have a database application...

I work for a small state agency (400 users), and we are in need of erasing anywhere from 250 - 400 old SCSI or SCSI-wide hard drives. During their use, there were safegards in place to to not put confidential information on the hard drives, however there were ways around this. We are now...

We have a mixed Win2k/NT 4.0 network right now. The PDC is NT 4.0 with the DHCP / WINS server. For the BDC, we have a Win2K and a NT 4.0 server. The problem is this. The computer is turned on (running WinXP Pro SP1), and it gets to the XP login screen. If someone tries to immmediately...

I'm posting this question in the XP forum, because if I posted it in a general networking forum, I'd be told to setup a linux box for a DNS server. Well, I don't wanna! I've banged my head against linux for over a year on and off, and simply, I just don't get it. =) Anyway, I want to setup an...

I use AT&T Broadband in the Sacramento area. When I first hooked up to the cable connection, I noticed my Kazaa 1.72 was downloading ONLY .7k/sec, and very few search results would come through. After very thorough testing, and the help of other people in the Sacramento area, it was determined...

I've been asked to help a company find an alternate storage solution. Currently, they are in the process of being forced to purchase an expensive tape backup system as their data is overwhelming their current tape drive. They are now questioning if using removable hard drives as a backup...

I've installed WinXP Pro twice on an Athlon 700Mhz 512Mb system, and after a few days, my XP theme disappears. The taskbar, windows, everything looks like Windows 98/2000 again, with no skins. I CAN go into the Effects window, and I notice that the XP styles is unchecked. If I check the box...