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Hi: How can I find out what model of CPU/Processor is in my 61C? I am facing a situation in which Bell Canada is ending my Extended Warranty Plan unless I upgrade. My 61C is running old software, (Version 2921, Release 3, issue OO). I understand that to upgrade to the latest release I require...

Hi: I just programmed a 2616CT cordless phone into my 61C. All works fine except for the handset ringer. The cordless handset does not ring when there is an incoming call. The light on the handset flashes to indicate an incoming call, and the line button lights up, but no audible ringing is...

Hi All: I've recently been asked to enable caller ID blocking (*67) on our PBX, which I've done in LD 57. I configured FFC code Calling Party Privacy with *67 and this works fine. However, I discovered that if I simply enter 67 from my phone, then 9+phone number, this also works the same as...

Hi: I have a 2008 and a 500 set. The 500 set is ext2828 and the 2008 has button 0 as ext2828 and is MARP. When someone internal calls ext2828, calls may be answered at either phone. External calls, however, encounter the following problem. When the DID is dialed, the 500 set rings and the...

Hi: Here's the situation: I have a 500 set (x2811) with HUNT and FTR FDN both going to DN 2810 (which is a 2616). When either an internal or DID call goes to 2811 and there is no answer, the call forwards to x2810. That much works OK. Problem is: I want the call to then go to voicemail on...