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  • Users: candymanku
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  1. candymanku

    Dialup when IP OFFICE 500 has SIP trunks

    Guys, Does anyone know if there is any kind of work around with the dial up to an IP Office if it is only using SIP trunks? I can't believe that with all this technology the dialup to IP office 500 is redundant when it uses SIP only.... terrible flaw if there is NO workaround?
  2. candymanku

    CLI is not being passed through to a mobile twinned device

    Hi All, I have a customer who basically has his mobile twinned to his extension however when someone calls him, the CLI is not passed through to his mobile and shows the generic office number. I have checked all settings as well as making sure the 'send original calling party information for...
  3. candymanku

    Uploading a WAV for MOH- IP LDK 100 Dual Cab

    Hi All, I have been given a job to work with a company to upload a professional done WAV for the use with MOH. I have never done this and cannot find any documentation on how to do it. If someone has the answer, I would be eternally grateful Many thanks
  4. candymanku

    2 tone beep heard on all calls on IP LDK 300 Dual Cab

    Hi All, I have a client running an IP LDK 300 dual cab and they have reported that on incoming and outgoing calls they hear a constant 2 tone beep which sounds like a call waiting tone. They have confirmed there is nothing waiting, is this a simple thing to stop? any help would be grateful.
  5. candymanku

    Can the namefield on an extension be changed by the attendant phone on an IP LDK 300?? if so, how??

    Hi All, A newbie to the LG range, I have been asked the question if the namefield on an extension can be changed by the attendant, if it can please can you let me know the procedure. Many thanks
  6. candymanku

    One way Voice heard between IP and analogue

    Good Morning All, I have a customer who has a G430 and G450 on different sites. The problem being, when IP handset(via G450) calls to an analogue handset (on G430) The IP station cannot hear the caller on the analogue extension. This happens Vice versa when Analogue calls an IP station, IP...
  7. candymanku

    One-X portal- Can not see incoming or outgoing calls although logged in correctly

    Hi All, I have a customer running One X portal but today they have reported that logging in is OK however they can not see incoming or outgoing calls... Any Ideas? Regards
  8. candymanku

    issue seen with 2410 DCP phonesets ... numbers stay in the screen

    Hi, Does anyone have this issue? basically we are running Avaya CM5.2.1 and have 24xx series phone son the PBX. we have noticed since upgrading to 5.2.1 sp8 that there have been logging issues when users are ogging in over exisiting stations. Scenarios: 1. logging in normally on a blank DCP...
  9. candymanku

    Disconnect supervision problems

    Hi All, I have a basic problem but cannot find the answer. I have a user who conferences other parties on a regular basis, the problem is however, when he hangs up the 2 external party lines stay open for at least 3 minutes. Disconnet supervison is turned on the trunk for both in and out as...
  10. candymanku

    Feature... "station as virtual extension"

    Hi Again, Can anyone explain what this feature does when turned on? Does it mean, any virtual extension will be treated as physical extension? I have a problem with manipulating CLI using virtual extensions and I'm hoping this feature will cure my problem..
  11. candymanku

    Virtual Office... Using Mobile dirigent solution..

    I have been involved with integrating 3 sites into one and basically stripping out all physical office phone hardware and replacing with a mobile dirigent solution. Basically the PBX does all the call routing, so someone makes a 5 digit office call form the mobile, the GSM transfers the call to...
  12. candymanku

    Shutting Down EPNS

    Hello All, I have to shut down 3 epn carriers soon but just need some clarification on what to administer to keep all majer alarms to a minimum. These carriers are linked to the ppn via a fibre, so any do's and don'ts that can be offered would be most appreciated. cheers Candy
  13. candymanku

    Expansion Intf

    Hello all, I have an expansion Intf card showing major alarms but it hasn't registered on the alarm screen and if I list configuration for that board it shows as "no board"... There doesn't seem to be any affect whatsoever to the service.....anyone any ideas? candymanku

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