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A user of mine is getting the following Dr Watson error message when using Word 2000: WINWORD.EXE Exception: access violation (0xc0000005), Address: 0x65009bee The user is unable to determine a sequence of events that results in the error, nor can she replicate it at will. Has anyone seen...

One of my users has asked me about a problem he is having on his home PC. He says that when using Outlook Express, email attachments are automatically opening when he opens new mail. Has anyone heard of this? thanks Andrew

One of my users is having a problem when printing documents from Word 2000. The printed document is losing spaces, that is, words that are separated by a space on the screen are concatenated on the printed page. The document is using Times New Roman font, and is centre justified. Has anyone...

Periodically one of my users will be cursing Excel because it has just crashed with a Dr Watson error, and because they have not saved their work recently, it's all now lost. Is there any way i can minimise the impact of this? thanks Andrew

I have an intermittent problem that affects some PCs, some of the time. Each PC runs a login script that sets up various common mappings. Over the course of the day however, some PCs then replicate these standard mappings across the remaining letters of the alphabet. For example, the login...

I have just upgraded to Office 2000 from O97. When I open some Word documents, i get the following error message...Title: Microsoft Visual Basic...message: An error occurred while loading 'ThisDocument'. Do you want to continue loading this project...Yes No Help With some of these documents i...

When I go to open an Access97 database, I get the following error message... Unrecognized database format '\\SWNT1\PLON\incident.mdb' Can anyone help me to open this database? thanks in advance