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  • Users: nappers
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  1. nappers

    Prologix inads line/modem config

    Hi All, We are installing a prologix R8. We have a US Robotic 33.6 fax/modem sportster. The settings are currently set as follows: DTR set to normal Verbal Result codes is on Supress Result Codes is on No echo, offline commands is on Auto-answer on first ring is on Carrier detect normal is on...
  2. nappers

    Fax machine will not break dial tone

    We just cut over from a Fujitsu system to a Definity G3si. We cut over a fax machine today. We can dial out with a butset, but when using the fax machine to place calls you can hear it dialing out, but it will not break the dial tone. The COR is set up correctly and the machine was working on...
  3. nappers

    Polycomm-flash feature not working

    When using a Polycomm phone off a M1B PacBell line, the flash feature works to conference other members onto a conference call. But, when using the ATA off the Norstar to provide analog dial tone to the polycomm, the flash feature does not work. Is this normal? Is there anything I need to do to...
  4. nappers

    FWD Busy going to Attendant

    I have a customer and when you call him and he's not there you will get his voice mail after 4 rings. However, when he is on the phone, the call forwards to the attendant even though the capabilities for his set under FWD on Busy is set for the voice mail DN. Both FWD No answer and FWD on Busy...
  5. nappers

    Branch Office Extender 6000-Need info.

    HI All, Has anyone ever deployed an Avaya branch office extender 6000? If so, I have a few questions, such as, will it work off a VoIP card from the PBX (G3si)? If anyone has ANY info, please reply. Thanks, Nappers
  6. nappers

    T1 showing busy with only a few trunks in use

    I hope someone can give me some direction. I have a T1 at a remote site that is having intermittant problems with trying to access an outside line. All incoming calls are fine and terminate on their DIDs each time I placed a call, yet at the same time they could not access an outside line even...
  7. nappers

    Messages in voice mail box delayed

    I just got a call from an employee complaining that they are not getting voice mail messages in their mailbox until 12-18 hours after they have been left. I know in other PBXs this can be caused by a full mailbox by either parties (sending or receiving) because of the mailbox size. Can anyone...
  8. nappers

    Swapping out a KSU

    I am supporting a MICS 4.0, and have been having trouble with the T1 dropping, and then coming right back up. I have replaced the DTI card, and the combo card and the problem is still occuring. The LEC tested to the NIU without any errors, but said that after they looped up the CSU they aw...

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