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We are running CS1000 Release 7.6 as the primary security server with multiple sites each with their own corporate directory. I am trying to unify the directories as one global directory on all of the phones. Up to now I can only do that by manually changing the site ID in the CSV upload file...

We have a CS1000E Rls 7.5 HA. The 1120 IP Phones are giving odd displays for the Caller Name information. On some phones they display the name and DN in excess of 10 Characters. On the rest if the Caller Name exceeds the 10 Characters then you only get the DN with a down arrow to see the Caller...

We was 5 sites (ALL connected via TIEs). We do not uses H323 to connect the sites. 2 of the sites have CS1000M (Option 61C upgraded), one of them has CS1000S and the other 2 have Option 11C systems. We also have CallPilot at site. We use CDP to handle calls between sites. We currently have an...

We have a problem accessing the External Voicemail from a private line. You have to dial *91 to access the voicemail. We do not get an incomplete call recording from the telecommunications provider. Please help. We have a CS1000M SG and are using i2002 phones. The private line programming is...

I have this strange problem that I hope that you can help me with. I have a CS1000S (Actually a CSE1000 running Succession 2.0) that is connected via a tie to CS1000M (Option 61C upgraded). We use CDP to connect the sites. At the CS1000S site , the tie is provided via a TMDI 1.5Mbps cards...

We have a CSE1000 (now called CS1000S) Succession 2.0 with i2002 and i2004 phones. Of late, we are sometimes not hearing the person on the other end and vice versa when external parties (connected via COT/ T1 TIES) call. Can you please help me resolve this? Thanks

Does anyone know how to restrict a private line on a 3904 set from 4pm to 7 am? We do not want anyone to use this line after hours

We ordered a Global Trunk Module for the BCM 2.5 that we have. I was expecting the CTM 8 and we got the GATM 8. Are the pin outs of the amphenol the same as the Norstar analog trunk module? THanks

I want to setup a VPN between 2 Companies. One company has a Nortel Business Communications Manager (BCM) and the other company has a Cisco Router. The companies are going to be connected via a frame relay circuit. The firewall on the BCM is enabled How do you do this? Can it be done? Thanks...

If you are using Optivity NMS 9.2 only and you have 6400 and 4400 passports. What kind of information can you get from the passports? can i get which of my passport links are being fully utilised? when? what can i get? at least i will get when the passport is up or down? what kind of...

The Optivity Server unfortunately needed to be re-installed (PC crashed). i.e. Optivity NMS 9.1 The PC is a windows NT server machine with SP 6a and NT resource kit already installed. I however am having trouble installing it. After I do the ObjectStore 5.1 install I get a message saying...

I am using Optivity NMS 9.1 (for windows) We have a network with 6600 and 4400 Passports ,Accelars, Baystack LAN switches and 3 Com Hubs I can ping everything from the Optivity Machine. Ok .... I do not have the Preside MDM (Multiservice Data Manager ) needed to monitor and control the...

I am using Optivity NMS 9.1 (for windows) We have a network with 6600 and 4400 Passports ,Accelars, Baystack LAN switches and 3 Com Hubs I can ping everything from the Optivity Machine. Ok .... I do not have the Preside MDM (Multiservice Data Manager ) needed to monitor and control the...