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I am having a problem when I send a document to print. I get a message that says the document failed to print. I must then delete the document from the queue and try again. Sometimes after about 3 or 4 tries it will work. I have installed the latest drivers. Any ideas?

Each time I try to print, I get a message that the job is cancelled. Any ideas on how to correct this problem?

Whenever I use a my PrintMaster 15 program to print banners, I get a message part way through the job stating that the document failed to print. I'm running Windows XP and the program is compatible. Any suggestions? I'm a teacher and I print (or try to) a lot of banners. Help!!

I am trying to run READIRIS 7.0 on my HP Pavilion with Windows XP. I have an HP V40 all-in-one. I can't get ReadIris to scan to my HP. Any suggestions?

I am looking for a good scanning program that is XP compatible. The one that came with my HP does not scan text well. I heard that Omni Page is good but it is too expensive. Any ideas?

We recently moved and when we set up the computer again we are not getting any sound. I have checked in Control Panel and all the settings are okay (nothing muted). What could be causing this? We have an HP Pavilion F70 monitor with an HP Pavilion 780n.

I have a Sipix digital camera which I recently got from my sister. It came with MGI Suite IIISE software. Apparently the software and Windows XP are not compatible. Is there an updated driver that will allow me to download my pictures from the camera?

For no apparent reason, the font size has changed when we go onto the internet. It has gotten larger. The desktop seems to be the same. Is there anyway to change it back?

I am having trouble with my HP V40 all-in-one. First we noticed the black ink was looking gray. I aligned and cleaned the cartridges. This did not help. I checked the cartridges to make sure they weren't running out of ink. (The color prints fine). Then we were sent a fax that did not...

We are able to receive faxes on our HP V40, but the page that comes out is blank. I have tried realigning the cartridges and cleaning them. All other functions print fine (word, e-mail document, web documents). Help.

I am running Windows XP with compuserve. When I try to connect, I get a Connection Log - User cancelled connect process. This occurs in the middle of connecting. I am actually using my sister's computer to send this. I recently deleted all my cookies and temp internet files. Could this have...

I continually receive an error message that reads: kbd.exe has experienced an error and will close. Appver: 1.0.2.0 ModName: cfg.dll ModVer: 1.0.2.0 Offset: 000036a1 Does anyone know what this is and is there some way to correct it? Thanks

I have an HP V40 printer which comes with an on-screen director for the scan, fax, copy, and print modes. It worked fine in Win 98, but does not operate in Win XP. We were told that HP was working on a new driver to solve the problem. Anyone know if this has been accomplished or is there...

When I first create an shortcut icon on my desktop, it has a pix that represents the site. Next time I turn on the computer, it reverts to the generic Windows icon. Is there a way to stop that from happening?

The icons on my desktop keep changing to generic icons. How do I prevent this?

I am trying to set up a microphone so that I can use Netmeeting. Does Windows XP have it's own microphone? The reason I ask is that the monitor (flat screen) is plugged into the computer in the microphone spot. I have an HP pavillion with an HP flat screen monitor.

Is there anyway to stop the annoying pop-up ads?

Does anyone have any idea when the HP printer Director update will be available for Windows XP? I heard perhaps in April? I have an HP V40 printer and am unable to use the scan feature correctly without the director.

I have a Toshiba laptop and an HP G85 printer that has an on-screen director. I have been told the director is not compatible with Windows XP. This is also stated in the literature that came with the printer. I was also told that all functions that are handled by the on-screen director can be...

I recently switched from a cable modem to DSL. Since then I have been unable to access about 4 sites that I use regularly. I have Win 98. I know it's not the DSL itself because I can't access the sites even when I use the dial-up modem in the computer. I have tried re-installing Win 98 and...