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OK, new question.... I need to add an additional DN to a phone. This DN will appear on 3 different phones. I have DN pickup allowed (DPUA). There are say, 5 people in this group and they all are able to answer each other's first 2 lines. There will be 1 person in each group (3 groups) that will...

Does anyone know where I may find out if I have a Directory Number Expansion Package on my PBX? I am trying to find out how to forward, no answer a call to a long distance number (obviously, on a different phone system). I was thinking I could just enable FNA and enter the HUNT number and...

Can you use 7000 model phones previously used with a Norstar system with a Meridian 1 Option 11C? thanks

Can an Option 11 be used as a PA system. Meaning, can we dial a number on a phone and whatever we say will be broadcast through the speaker on all sets? thanks for any tips

I have set up a scheduled daily data collection to run every morning at 12:05. It looks like the script running is called 'collect.scr' and writes to the following file: mdr1.dat I would like to get notification that the script is running or the file is being written to everyday. Does anyone...

I am not too familiar with the setup for an ACD, but we already have one in place that functions as follows... "welcome...press 1 to go here press 2 to go there...ect etc." During office closings, for weather, how can I change the main DN to say "we are closed...blah blah...

I have recently added another computer to my office running Win2K. With my Win98 machine I can type in an address in our intrAnet and I get there without fail. However, on my Win2K it can't find the site unless I enter the entire address. For example, if the site were...

After several minutes of inactivity my computer locks and will prompt for the password again. This first was occurring with my Novell login- it would give the following error...this workstation has been locked and can only be opened by the admin...which is me. Anyhow, I removed Novell and now...

After several minutes of inactivity my computer locks and will prompt for the password again. This first was occurring with my Novell login- it would give the following error...this workstation has been locked and can only be opened by the admin...which is me. Anyhow, I removed Novell and now...

Is there a way to allow a range of IP addresses to be accessed through MS Proxy Server 2.0? I was thinking maybe one could add a domain to the exceptions in the security dialog box. But, I am wonder if that includes everything in the domain or just the one web site associated with the domain...

I would like to remotely access our Meridian Mail in case of inclement weather to change the main access DN. Am I correct in assuming that I need to set up another ACD line (similar to Prompt Maintenance) that is set to Remote Activation in the Voice Services DN Table in Meridian Mail...

I have had a recurring problem for several weeks. My company just migrated from cc:mail o Lotus Notes. After this users have been noticing their mouse pointers disappearing over the inbox and drafts selections on the left side of the screen in Notes R5. This is also occurring in Organizer 6.0-...

Here goes, I was accessing the PBX from my office using Hyperterminal, when it locked up as I went into Meridian Mail. I couldn't get anything to respond so I just disconnected... big mistake. Apparently that session is still hanging around somewhere and preventing me from accessing Meridian...

I have an Option 11C and I need to find out how many incoming calls we recieved from 01/01/01 to 12/31/01. Is there any way that this can be done through MAT or through an overlay? I don't need the exact incoming phone number, just the grand total of all incoming calls. It seems that there...