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  • Users: kcbell
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  1. kcbell

    ASA Cert Issue

    All: I installed the identity cert with a new cert on the ASA5520. VPN clients with XP OS never complained about cert issue. Windows 7 complained about the cert has expired and do you wish to continue. I know the old cert expired and that's why I replaced it with a new cert. Then I removed the...
  2. kcbell

    Time of day routing for front desk phone

    Folks: Our front desk is set up to route incoming calls after business hours to Unity for we are closed message. How do I change that to route to our 24x7 security desk after business hours? It was set up route to Unity by consultant years ago. Please give me some hint how to do it. Thanks! KC
  3. kcbell

    MOH Clicking Sound

    I have CUCM: System version: 7.1.2.20000-2 We have a loud MOH file for a while and did not know that the MOH generating clicking sounds while the caller is on hold. Recently, we imported another WAV file with lower voloume then we noticed the clicking sound. We know the original WAV file has no...
  4. kcbell

    WZC and wired network

    I am looking for a solution to disable the wireless portion of the laptop while the laptop is in the docking station with a LAN cable to the network. We are using Windows WZC to manage profiles. I know I can use the management software like Intel Proset to manager the connectivity between...
  5. kcbell

    1st call failed at remote site! 2nd call is OK!

    Folks: I am copying what is on the Helpdesk ticket with my company. Background: We just added a remote site to our Call Manager. Users at the remote site complained the below. Any insight with this issue is appreciated. The link between two sites is four multi-link T1(dedicated). Latency is...
  6. kcbell

    7941 phone directories button

    Folks: When I pressed the directories button on our 7941 phone, it shows Missed Calls, Received Calls, Placed Calls, Personal Directory, then Corporate Directory if I scroll down a little more. Question: Can the Corporate Directory show up first? Where do I change the order of directories...
  7. kcbell

    auto qos voip cisco-phone

    I am working on a 3750 switch and tried to add the following to the interface Fa1/0/44. auto qos voip cisco-phone then I got the following error message. I am running C3750 Software (C3750-IPBASEK9-M), Version 12.2(44)SE, I know this is qos for Cisco phone. How do I remedy this problem? I am...
  8. kcbell

    CAS to Pri

    Today, I tried to cut over a T1 service from one LEC to another LEC. Without digging into two deep into the configurarion, as the time of cut over then I found out that the old T1 is CAS and the new T1 is Pri - my bad! Can any one tell me what is the process of re-configuring the T1 to be Pri...
  9. kcbell

    Prevent DHCP Protocol

    I have a layer 3 VLAN that people plug in a home router like LinkSys. It is passing out IP addresses: 192.168.1.X. What can I do to stop DHCP protocol on that VLAN? Thanks!
  10. kcbell

    6509 VLAN Creation

    Cisco IOS Software, s72033_rp Software (s72033_rp-ADVENTERPRISEK9_WAN-VM), Version 12.2(33)SXH1, RELEASE SOFTWARE (fc3) Folks: ABove is the sh ver of my 6509 router. I am trying to create a new vlan. I used the following commends and at the end no vlan was created. I have done this with...
  11. kcbell

    Call Coverage Path & Call Apperance

    Folks: My company just switched to Cisco Communication Manager 6. As you can see I use the terminology from old PBX because I used to manage the Avaya PBX and very comfortable with it. Some one please tell me how to add a call appearance on a 7961 phone and how to change the timing from 2...
  12. kcbell

    Analog Phone won't ring!

    Folks: I just got (2) Cortelco Patriot II Signle-Line Telephone. I cannot make them ring on my Definity PBX. I can see the visual indicator telling me someone is calling. But I cannot hear it rings. I took it home and it worked fine at home. So there is nothing wrong with the phone. The...
  13. kcbell

    DECT for Difinity

    Folks: My company's phone system, Lucent Definity, has been using the Avaya 9601 phones. Have anyone done any implementation with the DECT phones with the Definity? How to do it and how does it work? Thanks!
  14. kcbell

    Cisco AP1200 Guest VLAN Default Web Page

    Folks: I am trying to setup a web page for the guests to enter their username and account number on a Cisco AP1200 when they come to visit us with their wireless laptop. I could not find in any there to configure the IP address for their default web page. Can it be done? The username and...
  15. kcbell

    Linking 6509 to 4507

    I have done a network upgrade project to install (2) 6509 and (2) 4507. The up links from the 4507 is from the Supervisor Module 1/1 to one of the Ethernet port on the 6509-1 and 1/2 to one the Ethernet port on the 6509-2. Recently I hired a network consultant to review the design and he said...
  16. kcbell

    Minimum Run In Data Center

    Hi I am getting quote to run some horizontal cables between servers rack and the new network rack in the Data Center. Most of the runs are between 15' to 50'. The electircal contractor came back with a EIA/TIA spec and said the minimum for CAT 6 for horizontal cabling is 15m. I did find the...
  17. kcbell

    Blocking Certain Outgoing Number

    Folks: Our security manager asked me to block any phone calls going to JAMAICA 876-xxx-xxxx. I tried ARS toll 1:876 and place a "n" next to 76 and I still could call 876. Please let me know what else I need to do to blocking either the whole area code or specify number. Thanks KCBell
  18. kcbell

    my Linux Syslog Server experience

    I have been trying to setup a syslog server to collect syslog messages from all the routers and switches at work by using Linux OS. First of all, I am a beginner of Linux. I tried on RHLS/Fedora 5 and 6. I searched the web for information on how to setup a Syslog server with Linux. I found the...
  19. kcbell

    ?? Open Ports ??

    I have to open ports on my point to point router to allow users to do a \\hostname\directory at the start, run prompt on Windows OS to access remote server. I would like to know what ports I need to open to make this works. Thanks in adavnce!
  20. kcbell

    ip route 0.0.0.0 0.0.0.0 ethernet 1 problem

    Below is my home network: SW ---|Cisco Router|-----|Cable Modem|-- E0 E1 Cisco 3100 I have this Cisco 3100 router running my home network for the pass five years with the routing statement below. ip route 0.0.0.0 0.0.0.0 ethernet 1 After I shut it off and...

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