Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations TouchToneTommy on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  • Users: Omega2025
  • Content: Threads
  • Order by date
  1. O

    ACCS screenpop for outbound

    Screenpop for outbound/campign is not working when I add intrinsic( AD_CLID, Called party or called_number) to the screenpop path , but it is working when add intrinsic( AD_CLID) to the screenpop path Any advise on how to configure screenpop for outbound?
  2. O

    ACCS Outbound

    The ACCS Dialer app initiates a call only when the user is available to receive a campaign call and connects with the customer. Is there a solution for the system that enables it to initiate a call with the customer first, then route it to the skills (whether the agents are available or not)?,t...

Part and Inventory Search

Back
Top