Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations TouchToneTommy on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  • Users: arecbarwin
  • Content: Threads
  • Order by date
  1. A

    NEC SV9500 Add New Announcements for ACD Programming

    Hi there, we use an NEC SV9500 and I am trying to add a new announcement for my test ACD setup (1 Pilot, 1 Skill, 2 Agents, 2 Phones) . I see we have a VS32 box in the rack with the other UG50s. We currently only have 1 announcement from what I can see. When I run LADT it shows...
  2. A

    NEC SV9500 Add New Pilot Number for ACD Programming

    Hi there, we use an NEC SV9500 and have a small ACD presence. We have a Pilot number setup that routes to a Control Call Vector, queues to a skill, plays an announcement, and it works fine. I am trying to add a test Pilot number, and when I copy the programming I see in ACDMAT, I cannot get it...

Part and Inventory Search

Back
Top