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  • Users: lmdelacruz
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  1. lmdelacruz

    Avaya CMS 16.2 External Call History Stops Generating CHR Report

    Hi everyone, We have an Avaya CMS 16.2 Server that collects call logs for our Avaya CM5 PABX Server (ACD1). It was generating CHR reports regularly for our external servers to be collected and used for an external ECHI Reports engine. Then, a couple of months ago, we tried to add ACD2 for our...
  2. lmdelacruz

    Avaya CMS 16.2 External Call History Stops Generating CHR Report

    Hi everyone, We have an Avaya CMS 16.2 Server that collects call logs for our Avaya CM5 PABX Server (ACD1). It was generating CHR reports regularly for our external servers to be collected and used for an external ECHI Reports engine. Then, a couple of months ago, we tried to add ACD2 for our...

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