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Hi All IP Office server edition running R11.1.3.1.0 Build 34 Wondering if anyone has noticed this? I don't have enough VM Pro port as per the licences look like it enabling 1 port per licences not the expected 2. I know it's wrong as I can see an odd number of VM pro ports which should never...

IP Office Server edition running R11.1.3.2.0 Build 6, Workplaces is 3.37.0.156 The IPO is in the cloud with managed WAN links to most of the customers sites, some connect via the Internet. Everything about Workplaces (including Presence) is fine with the exception of one site. The site with...

Hi All I have had a look thru the forum and haven't seen much in the last few years. I am having a problem that really looks like a but and struggling to get Avaya to access it may not be the customers' network. (Customer does have a locked down network) Wondering of anyone has connected using...

Hi Team Has anyone done this? I assume it can be done. In my overly positive mode, I thought it could be as simple as defaulting the phone and loading it on the IPO. I didn't even get past the defaulting stage as the Admin password of 27238 fails. Any info would be much apricated. Mike

Hey All Does anyone have this working? My application is an ATA to deliver a specific phone type and they need some sort of message waiting notification. The ATA supports it and form what I can see so does the IP Office. I am expecting to see a notify message but dont. Any assistance is much...

Server Edition running R11.1.3 Build 23 I am not sure when this started wondering if anyone else has this? I assume all would be impacted all systems but wondering if it might be a local issue. On twinned calls there is no SMDR record for the outbound leg. When the twinned call is terminated...

Hi All System on R11.0 with IPOCC 10.1.2.0 I am looking for a way to change the default location of the files for the automatic output. I have the correct folder set in the reports and it works for manually generated report but auto generate reports still go to the default folder. Apparently...

Hi All System on R11.0 with IPOCC 10.1.2.0 I am looking for a way to change the default location of the files for the automatic output. I have the correct folder set in the reports and it works for manually generated report but auto generate reports still go to the default folder. Apparently...

Hi All I am looking for solution to display more of the call records in Workplaces, the issues is you only see the last call for each number even if there has been a number of calls from that number. Customer wants to see the details of each call. Am I doing something stupid?

We are building a new server for a customer and need to migrate the Media Manager to the new server. Looking at the backup process it requires the restore server to have the same details as the backpacked server. In our case the new server while the same version has a different IP address...

I have a client who wants the ability to change the outbound CLID on some calls for just that call. I know I can do this with short codes but I am looking for something a little more user friendly. Ideally a button they can press to display a particular number for that call. They have 4...