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Nortel Option 11c. We have our intercom routed so that it is accessed by dialing 80 on any extension in the building. What would be the easiest way to prevent any one telephone set from being able to access the intercom by dialing 80 ? Thanks, Dean G>

One of our phone users on our option 11c had a phone number set by the original installer of the pbx that would allow outside callers to direct dial his phone. It is not a DID setup, and I'm not sure what feature or ld to go into to find out what this number is. Does anyone have any ideas...

We use netware 5 for our DNS services. Is there a way to log dns queries from clients? We want to see what kind of host name lookups are being received. TIA, Dean G>

Occasionally we'll have a couple of episodes where the Intercom gets "hung up", meaning that no one can use it, and it makes no sound. When you do a ld 80 trck on it (the intercom is TN 17 7) you get this: trck 17 7 ACTIVE TN 017 0 00 07 ORIG 010 0 00 08 0 ACD 0 7002 SL1 VMS AGENT TERM...

We have a T1 that we use for outgoing long distance. Occasionally when I look at the channels, I'll see two channels "looped" together, like this: ----------------------------------------- >ld 80 .trad 7 24 ACTIVE TN 007 24 ORIG 007 24 TIE RMBR 7 24 TERM 007 23 TIE RMBR 7 23 DIAL DN...

One of the persons that is setup as an agent on an acd queue wants to be able to work after hours, and receive phone calls on the personal extension set up on their acd phone. Presently phone calls to this personal extension when the person is make busy and not ready automatically roll to that...

How do you set up an ACD queue to route to MOH box when all agents are busy? TIA, Dean G>

I currently run a Windows NT TSE 4.0 box, supporting several Wyse 2515 Winterms. These terminals only support ICA, so I run Citrix Device Services on the NT 4.0 Server. I'm migrating this setup to a new Windows 2000 Server. However, it appears that Citrix and Wyse no longer support or offer...

We are in the process of migrating from ccMail to Notes r5. I need to set up a training environment for our users. I would like to use our NT terminal server to share out sessions for the training. This training if for the full client, not iNotes. The problem I run into, is that I cannot...

We had a problem where someone's voice mail greeting popped up over the intercom. The intercom is wired into the PBX via an analog port (tn 17 7). I assume someone transferred the call to the intercom, but I do not know enough to verify this. When I did the following trck on the intercom port...

We currently have copper CO lines for our incoming and local outcalling. We are evaluating converting some of these to one PRI line. Presently we cannot pass caller id to our meridian 2008 telephones, it only shows "Outside, Local". Outside callers also pass thru a Meridian Mail...

Is there a feature in a Meridian system to limit the length of outgoing calls from a particular set? I have a 2006 set up in our break room, and some employees make long calls (i.e. over 3 minutes) Can I make the extension automatically hang the call up after a predetermined length of time?

When I check the status on one of my trunk cards (LD32), one of the port's status appears as: 01 = UNIT 01 = IDLE (RVSD) (TRK)(CO GRD ) What does the RVSD mean? (ok, so I'm new at this ;) Thanks In Advance, Dean G>

Nortel n00b here... trying to change NCOS on meridan mail TN's to allow local dialing to enable remote notification for our mailboxes. Currently NCOS on the PBX is set to allow no dial-out on the ports tied to the meridian mail card. I have attempted to change the NCOS in LD 11, but further...