Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Wanet Telecoms Ltd on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  • Users: Tennis_Ace
  • Content: Threads
  • Order by date
  1. Tennis_Ace

    Agent ID is being logged out

    We are having an issue only in one line of business where their agent id is getting logged out. Happens randomly and in various states. They could be on a call, could be sitting idly in aux or auto-in. No one is remotely logging these agents out. I have duplicated the extension and agent id of...
  2. Tennis_Ace

    WAH Agents on Avaya one-X Software not hearing zip tone on Incoming calls

    When agents were sent home due to the pandemic, they are not hearing tone on incoming calls. We tried this but it did not fix the issue: We had an issue where the Agents could not hear the zip tone with the Avaya One-X agent. We knew the tone worked on site, and focused on the client software...

Part and Inventory Search

Back
Top