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Cox allows dialing long distance without dialing ( 1 ) first. However when dialing a toll free number a ( 1 ) must be dialed. So strange. This is confusing users and I get complaints all the time. I tried to set up the ARS to allow dialing a toll free number 8xx-xxx-xcxxx and insert a ( 1 )...

When setting up an SCN does one of the control units act as the Router/Switch or must I use an external router?

I understand that Avaya has a platform on Ring Central. I have heard a lot of customer service and QOS complains about Ring Central over the last few years. I have even restored clients that use to use the IPO 500 and went to R.S. and asked to be restored back to the old reliable IPO with...

I m considering replacing the 9611 series handsets with the newer J series. Can you tell me what your opinion is of the 9611 vs the J series? Thank you

Is there a hardware requirement for a PRI using Call Control FNE 00 which allows the user the ability to mask their caller ID number? I can dial into the DID that has the FNE 00 short code set up. I get a dial tone but then I can't break the dial tone for either internal or external. I just...

Hello, We have an IPO 9.1 that has been working ok for years. All of a sudden I can not access the SSA. I can access Manager just fine. I get the below error: "SERVER CERTIFICATE NOT YET IN DATE" I have researched threads here and tried to delete the cert. and it recreates it with the same...