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  • Users: jimha
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  1. jimha

    Distribute Call to multiple stations

    Hi, what would be my best bet to distribute calls to multiple stations without an agent logged in? I have set up a brdg-appr for a station number, calling that number will make all stations ring. But when somebody answers the call it will still show up on all other stations as an ongoing...
  2. jimha

    HELP - denial event 1751: No AAR/ARS route

    Hi, does somebody has an idea why i cant dial 0098 phone numbers? list trace station 5830 Page 1 LIST TRACE time data 09:36:21 TRACE STARTED 11/20/2023 CM Release String cold-01.0.532.0-24015...
  3. jimha

    new Wallboard software

    Hi all, I am looking to bring out new Wallboards in the office which should display calls in Queue, SLA and Agent stats. Interessted in your solutions, did you purchase them or self designed? Currently we are using a self designed one, which needs to be replaced. (Its getting data from CMS...
  4. jimha

    One-X Agent login failed on VPN

    Hi, I have installed a new VPN in out office, but I am struggeling to get my One-X Agent to work. Maybe you have an idea for me. the registration of the station works fine, but if i do an agent login on it, it fails after a while. (One- X Ageent Version: 2.5.60411.0) thats the output if i do...

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