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  • Users: norstarpro
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  1. norstarpro

    F984 - Forward to Voice Mail - Not working

    I have a Customer that we sold a MICS w 4.1 and PRI as well as a NAM-8 Norstar Voice Mail 4.0.04C Feature 984 shows inactive fature All of the other Fcodes work. DOes anyone know WHY this would be? [center]D. McCall Norstarpro [b][COLOR=red]~~ Please mark this post helpful - If it indeed...
  2. norstarpro

    SMDR6 with MICS 5.0 problem

    We are experiencing a problem at one of our customer locations and I know that you techies are superb at what you do. Problem: Has anybody ever heard of a problem where SMDR records on outgoing calls on a Norstar (MICS 5.0 with SMDR 6) are not generated. We have verified the SMDR settings...
  3. norstarpro

    Any thoughts on Call Pilot? Pro or Con?

    Any of you who have used the Norstar Call Pilot or have had any feedback... What are your thoughts on the Call Pilot? Dave McCall Norstarpro
  4. norstarpro

    Outbound Calls not processing on PRI

    Hi everyone. I have a client who has the Following setup: NA MICS 5.0 WI 6.06 (1) PRI - 23B & 1D NI-2 Protocol (matched by the carrier) Framing: ESF Line coding: B8ZS Received digits: 4 Each morning when he arrives at the office, He finds that he cannot process outbound calls. Inbound...
  5. norstarpro

    Cannot process calls on a MICS 5.0 PRI

    Scenario: Client has a MICS 5.0 (recently upgraded from 4.0) with a Fractional PRI. They have 15 provisioned channels. Client also has a NAM 4.0 - 8 channel fiber. I am able to receive calls on all DID numbers with NO problem. All target lines are working perfectly on inbound calls. I DO NOT...
  6. norstarpro

    Customer s/w is MICS 1.1 XC My c

    Customer s/w is MICS 1.1 XC My customer has a phone that does not ring on a busy state. Example: Calls are transferred to this phone from an Operator. Calls are received on this phone on an Intercom key. (no direct line appearance) When a second call is transferred, the other intercom key does...
  7. norstarpro

    Norstar MICS 5.0 - Calls not being processed properly

    Stage set: Replacing an old Toshiba analog system.... Newly installed Modular ICS 5.0 - mini-not expanded. Has (8) Analog Trunks (Ameritech is the local carrier) Has (11) Digital sets. Customer is in an area that has 10-digit local dialing. Administering system remotely using NRU 9.0...
  8. norstarpro

    Be like Schlum...

    [COLOR=#ff0000][b] I think we (including myself!) should all be very careful when posting responses to Visitors' questions. Schlum is a great example. You don't see posts from him every day. But you can darn well bet when he does post a response, his answers are "on-the-money" every...
  9. norstarpro

    3x8 DR5.1 Caller ID info not displaying

    (Working with a 3x8 DR5.1) Shouldn't the CLID info display on the prime set when the line rings? I know on a CICS 2.0 or higher, you can tell the system what the "CLID set" is. I have not found an option on the 3x8 DR5.1 that will allow me to assign the CLID set. F811 works just...

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