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Avaya CMS - Aban Calls fluctuating
Hello, Does anyone know why abandon calls would fluctuate for a skill? At 9:30 AM it was at 19 and then at 9:48 AM it was at 16. Currently at 11:01 it is only at 17.- Quang Quac
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- Forum: Avaya: CM/Aura (Definity)
