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Avaya CMS Supervisor Script Length
Hello All, Working on a project for a large number (~1500 agents) of call center agents to be changed from a varied skill set adjusted based on daily needs to a fixed base skill profile which varies based on the agent type. We obviously can't do manual changes for all 1500 (that would take a...- Chris Rand
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- Replies: 4
- Forum: Avaya: CM/Aura (Definity)
