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  • Users: feeelings
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  1. feeelings

    SBCE integration with MS Teams for direct routing(not HA)

    Hello All, Had anyone deployed MS Teams with AVAYA SBCE? Could you please share your wisdom or a hand-made document on how to do it :) !!!NOT HA Deployment!!! So far I have configured it according to the documentation ---> https://download.avaya.com/css/public/documents/101069910 I am stuck...
  2. feeelings

    unable to startup CMS Supervisor

    Hello all, Has anyone encountered an issue with opening CMS Supervisor, where whenever you are trying to login then you get this error dialog box as below or attached? I have tried re-installing and also made sure I have supported the version of CMS Supervisor accordingly to the CMS. Version...
  3. feeelings

    AVAYA CCaaS Omnichannel

    Hello all, Has anyone here started working on AVAYA CCaaS, such as implementing and designing channels? I just started, I have so far built basic call center features but I have to start building chat connectors, if anybody has done this, could you please be kind enough to help me out...
  4. feeelings

    IX messaging integration with microsoft exchange

    Hello!! Has anyone done integration of IX messaging with MS exchange? if you have then could you please share with me a document that I can go through? Thanks in advance!
  5. feeelings

    cannot see the contact name when dialing outside

    Hello fellow technicians, One of my user is having a problem where he doesn't see the name of the contact(external mobile number) when he is dialing even though he saved that particular contact. He is trying to dial from the contact list. I simulated this on my lab phones and it works for me...
  6. feeelings

    Avaya alarming emails configuration

    Hello all, I hope everyone is doing great in these quarantine times as technicians as well as your families and loved ones. I have a query on how to set up alarming notification emails. I know there is a way to use the current SAL and hook it up with a third party MNS. Is there a possibility...

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