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Hello, Desk Phone CP600 HFA with additional keys module and OS4K V10R1. Is it possible to give custom names to the functional keys configured in the additional keys module? Of particular interest is the name of the "Transfer" button, as its display name is now just a jumble of letters.

Previously, when we had hardware Siemens Hicom/HiPath 300/4000 PBXs, we used CDR over Atlantic LAN and PhoneEX (if I'm not mistaken) software for call recording and analysis. We are now running OS4K V10R1 in a virtual environment and stacking call queues using COL. This method is not convenient...

Hi, Back when we had OS4K V8, we started using Desk Phone IP55G HFA. Subscriber numbers were recorded in the internal number format (9XXXX) in Active Directory contacts. LDAP worked fine. CP series phones followed and only about 100 units of the IP55G remained. Also, the PBX version is upgraded...

I'm not an AD expert and maybe someone can help. System OS4K V10R1. Phones CP600 HFA. DLS is also used. Phone number address book using LDAP from AD contact list. There is a desire to show the caller's photo. Maybe you know how to set the AD and LDAP template in phones so that next to the...

OS4K V10R1 in an ESXi environment. Payload encryption is enabled for all HFA subscribers. Two problems have accumulated: 1. After updating OS4K from V10 to V10R1 exactly every one hour for all Standard and Survivable softages throws the following error: F5749 E8 N3741 NO ACT BPA BOARD LW...

What could be the cause of this problem? OS4K V10R1.42 Separated Duplex in a virtual environment. All Standard and Survivable Softgates throw this error at the same time every hour. The CPU is set to 8GHz. F5749 E8 N0318 NO ACT BPA BOARD LW REQUEST 23-12-18 07:22:05...

Hello, We have OS4K V10R0 Separated Duplex installed on virtual machines. We are preparing to upgrade the system to version V10R1. Quorum node is currently installed by default in a virtual machine, but Quorum must be installed as a Softgate VM before upgrading. What would be the best way to...

OpenScape 4000 V10 Duplex in a VMware environment. Automatic backups of all VMs are made in the data center every day. When a VM backup of an OS4K node is started, the PBX performs both a soft and a hard restart. What could be done to avoid PBX restart and connection loss? F6616 M4 N8621 NO ACT...

Hello, Please help to solve the number screening problem. We have OS4K V10 system. The internal numbers is 9XXXX. For both incoming and internal calls, the number is displayed in the international number format +XXXXXXXXXX. To display this format, all telephones are configured with "Dialing...

I have a problem with displaying names in HFA Desktop Cient: not displaying caller names from LDAP. LDAP is available. When searching for contacts, LDAP provides contacts, can be called, but does not display names during an incoming call. Could it be because there is nothing listed under "LDAP...

Hello, I still have problem with OpenScape Personal Edition V7. The App works on my computer - I can call, when I am called, the computer rings, I can answer. However, when I call, I don't hear the call tone. Also, when the subscriber answers, I don't hear any sound on the speakers except for a...

Hi, We have OS4K V10 with IP subscribers and SIP trunk for calls from/to public networks. The problem is that all incoming calls over SIP trunk are set as internal calls. What do I need to do to make incoming calls read as external calls?

Hi, We have OS4K V10 with IP subscribers and SIP trunk for calls to public networks. The customer wants internal calls to be diverted to one number and external calls to another. Everything is clear here (ADD-ZIEL: FWD, ........), but the problem is that all calls, both internal and external...

Hello, I am unable to configure OSPE for the virtualized OpenScape 4000 V10. I install OSPE software on a laptop with a GSM module and VPN. With this laptop, I access and administer the entire OS4K VoIP network. I described the AMO SBCSU subscriber as a simple HFA subscriber. I get the following...

Hi, We have OS4K V10. SIP trunk is used to communicate with the public service provider. The STMI board uses the "SIP trunk without registration" profile. For connection reliability, the provider provides an alternative IP address for connections. Is it possible to describe a SIP trunk so that...

OpenScape 4000 V10 and softgate. The virtual softgate is configured with a vHG board. Configured as SIP trunk. How do I describe a static route other than the default route for this board? There was such a possibility in hardware type boards, but I do not find such a possibility in the virtual...

Hi, We have a newly installed OS4K V10 separated duplex system in a VMware environment. All subscribers will be installed in virtual standalone Softgates. First about the system: Hardware VMware esx Platform - R0.28.4 Assistant - R0.28.4 CSTA - R0.28.3 RMX - R0.28.24 Sofgates Loadware Version -...

I have an OpenScape 4000 V10 in a separated Duplex virtual environment with a separate IPDA LAN via the eth2 interface (default gw 172.18.0.1). The eth1 interface is assigned to Customer Lan(default gw 172.20.10.1). I can't access the IPDA LAN from the Assistant(172.18.0.1 does not respond to...

We have an Openscape 4000 V8 system. We use IP telephony. There is a desire to connect software subscribers to OS4K. These subscribers also need group call functionality. What would be the best solution? what to use client software? Also wondering how such subscribers are described in OS4K, are...

I'm having trouble with the SIP trunk between Openscape 4000 V8 and Avaya. At first, everything works fine, but after a few days something happens in the SIP. We can call from Avaya to Unify, but from Unify to Avaya - not. After the HG Gateway reset, everything is fine again. After making the HG...