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  • Users: Jkasw
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  1. Jkasw

    Redirecting calls to a colleague the caller is automaticly put on hold

    Goodmorning, Hopefully someone can help me or put in the right direction on the issue that i am currently facing. When 1 of my colleague who works at the service desk gets a call from a customer she redirects the caller to right person. She has a deskphone 9608L and a dect phone 3735 with...
  2. Jkasw

    Callers get puts on hold when he/she get redirected

    Hello everyone, i am running into a small problem where i cant find the answer, ive have asked the supplier of our ip office system but they dont know it either. the problem is as follows: Whe have 1 person with internal number 291, when wants to connect the outside caller to for example 302...
  3. Jkasw

    Avaya IP Dect 3735 lost contacts

    Hello everyone, Not sure if this is the right place to post this question but here goes nothing. We have alot of Ip dect 3735 handhelds spread around the workfloor, after updating our ip office manager from local to the cloud. all of our handhelds lost there contacts users had programmed in...
  4. Jkasw

    Avaya IP 500 increase dial time

    Hello everyone, I recently started managing the avaya ip 500 (first time ever) when a colleague of mine starts dialing a number for examle 088-55 and stops for 3 seconds it start calling can i increase that time.

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