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  • Users: MrDV
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  1. MrDV

    Warm (supervised) transfer to Attendant fails

    I had a number of agents (via Avaya one-X Agent version 2.5.60315.0) reporting the problem, that they couldn't transfer calls to the attendants. The problem also appears when physically doing the same on the IP Phone. It's exactly how it is described on this Avaya support page: Link Customer...
  2. MrDV

    Calling to logged off station results in transition tone

    We would like to have a busy signal when somebody is calling a logged off station (out-of-service). At this time people get a transition tone and keep waiting and nobody is answering. Is it possible to have this system wide? I know one phone gets the busy tone when out-of-service and almost the...
  3. MrDV

    Possible to copy/ duplicate all buttons from one expansion module to another?

    I would like to know if it’s possible having all the buttons from one expansion module copied to another station with such a module. We are on CM 7.1 and generally use Avaya 9608 stations. Hope anyone can help me with this.

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