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  • Users: lleeNC
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  1. lleeNC

    Voicemail Pro 12.1 going into Backup Mode

    Has anyone else come across issues with Voicemail Pro on 12.1 going into backup mode after a certain amount of time? The Voicemail Pro on the Primary server is not down or losing connection from what I can see... so I'm not sure why it is going into backup mode. This was not happening on 11.1...
  2. lleeNC

    Secure and non-secure 46xxsettings.txt

    Quick questions, For the life of me I can't figure out why one customer I can get to http://domainhere.com/46xxsettings.txt and another customer the url keeps converting to https:// If I look at the two 46xxsettings for comparison, SET SETTINGS_FILE_URL is set to...
  3. lleeNC

    Has anyone upgrade a V2 straight from 11.0 to 12.1?

    As the title states, Has anyone upgraded the V2 straight from 11.0 to 12.1? Any issues? Or does it need to be stepped from 11.0 to 11.1 and then to 12.1? Thanks
  4. lleeNC

    Upgraded Server to 12.1 but can't upgrade V2s

    Decided finally upgrade our Lab Primary server to 12.1 by moving it from an Avaya-provided server to our VMware environment. An issue I ran into was I couldn't upload the VMPRO backup (otherbackups folder). I can select it in 7071 and press "ok" but it does nothing. I had to manually upload...
  5. lleeNC

    IPO R12 on HP Proliant Avaya Server Issues

    Has anyone upgraded their HP Proliant (Avaya-provided) server from R11.1.3.1 to R12 yet? The log is showing a bunch of errors with some of files and then it just ends in "Pane is dead" at the bottom, which does nothing. It's like it can't read or pull some of the files. I used Rufus 4.6...
  6. lleeNC

    Has anyone installed an App server via Proxmox?

    As the title states, has anyone used Proxmox to host their App server? If so, any issues?
  7. lleeNC

    What servers/PCs are you using for application servers nowadays for small customers?

    As the title states, We've been deploying Intel NUCS to replace UC Modules for our small customers but we are running into common hard drive failures on the Intel NUCS over time. Looking for something more stable. Any recommendations? Looking to keep the cost under $500 per server/pc. Thanks
  8. lleeNC

    Paging over SCN issue

    All, Think I read something about this a few years back but can't seem to find it. Scenario: Customer is on a server edition with five V2 chassis. V2-1 has the paging hunt group that includes users from V2-1 and also from V2-2. When paging, I can hear audio from the phones at V2-1 but not...
  9. lleeNC

    New 11.1.2.4 Application Server. Issues with 7071 access.

    All, Trying to migrate a customer to 11.1.2.4 application server installed in a VM environment (VMware ESXI 7.0.3u). Having issues where I cannot access 7071 but I can access 7070. I have tried restarting webcontrol and tom-cat through Linux. I also tried installing an older version 11.1.1...
  10. lleeNC

    J100 "Access Code Invalid" when trying to access Admin Menu

    Hey all, Have a weird issue where when we try to access the Admin Menu on a J169/J179 it is giving off an "Access Code Invalid" when we enter 27238 for the code. This is only on a few phones at this location. The 46xxsettings file is not modified and does not have SET PROCPSWD in any of the...
  11. lleeNC

    Quick Question regarding WebLM

    Happy Holidays. This is a stupid question but can I activate licenses ahead of time for a customer with WebLM without disrupting their services? I know you can do this for regular PLDS licensing as long as they don't do a reboot. Just wondering if this is possible with WebLM. Basically I have...
  12. lleeNC

    TLSClient Connection Error -7533

    All, Having some issues with a V2 in a server edition solution. Connection between this V2 and the primary VIA websocket keeps going down early in the morning. I'm also seeing a ton of TLS errors in the logs even through this customer does not use TLS. TLS is not checked in LAN so I'm not sure...
  13. lleeNC

    Double DTMF Issue 11.1.2.1 Server Edition (Websocket)

    All, Customer is having an issue when dialing out to another external system. When they get the other system's auto attendant, it will get rejected or fail due to double dtmf being sent. 12/5/23 12:53:44 PM-067ms Line = 10, Channel = 1, Q.931 Message = Information, Call Ref = 162653...
  14. lleeNC

    Disconnect a call after X seconds

    Wondering if there is another way other than using the "t(x minute)" shortcode character to drop a call after some time. For example, *578 / Dial / 2777t(1) This will dial extension 2777 and then drop the call after 1 minute. It seems like I cannot go lower than 1 minute on this feature...
  15. lleeNC

    Avaya Workplace Failover to Secondary

    All, Has anyone been able to get Avaya Workplace to successfully failover to the Secondary in the event that the Primary fails/goes down? Customer is on 11.1. They also have a unique FQDN setup along with a 3rd Party Certificate. No SBC. We did some maintenance last night and noticed that...
  16. lleeNC

    Avaya Workplace issues

    As the title states, Have a customer on 11.0.4.7 who is having a strange issue with their Avaya Workplace. When they have two calls on hold (one is a regular DID and the other is a toll free number), tries to merge, and then it states that the calls cannot be merged. They are able to do this...
  17. lleeNC

    License Migration Error: "Creating License Information File Has Failed"

    All, I'm about 90% sure this is an issue with a security program on my work laptop. Just want to see if anyone else came across this issue before? Trying to generate an XML for license migration through a customer's V2. Tools -> License Migration. Every time I try to generate one it gives me...
  18. lleeNC

    Voicemail Pro service stopping intemittent 11.1.2.4

    All, I know this has been an issue on 11.1.2.2 and I believe 11.1.2.3. This was supposedly fixed on 11.1.2.4 but I have a customer whose Voicemail Pro service keeps stopping intermittently every few days. Anyone have this issue on 11.1.2.4 yet? They are on Server Edition I started a monitor...
  19. lleeNC

    Server Edition - Parked Calls SCN not working

    All, Need some assistance that I can't seem to figure out. This is a Server Edition solution. All systems are connected via Web Socket SCN. Location 1 V2 gets a call and places the call into Call Park #171 via button on their phone. Location 2 V2 has a Call Park #171 button programmed also...
  20. lleeNC

    Basic User License Error

    I've had this happen twice now in the past week. We replaced a Primary Server (version 11.1.2.4) for a customer due to end of life on the equipment and we are seeing the following, In the SSA - Insufficient license type for this configuration. License Type: Basic User When trying to create a...

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