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IPO 9.0.700.983 We have an employee working from home and forwarding calls... How do I toggle DND from the One-X portal? Thanks

We ordered 10 more Tele worker Licenses We are waiting to get them installed due to an upgrade to R11 We need a user to be able to receive forwarded calls on their cell phone..... while being part of a HG We don't have any mobile or extra teleworker licenses ... Just need the ability to use...

Is it possible to schedule lets say (Between 8 and 5) call forwarding for cretin users We would like a users phone to forward to their cell phone during business hours only Is this possible using standard embedded VM though IPO All help is much appreciated IP Office v9.0.700.983

What I need to be able to do in Avaya is have a user be able to select line “A” as outgoing caller ID as Company A and line “B” as outgoing caller ID as Company B. That way they can choose what caller id is presented based on the target of the call they are making. How do I go about this?? Is...

I have purchased a new direct line and it is now setup as one of our incoming call routes I would Like to setup an auto attendant with two options Pressing 1 will send the call to an outside 800# Pressing 2 will send the call to an outside local # This seems like it should be pretty strait...

IP Office 9.0.7.0 Is it possible for a user to change his/her HG status (Login and Logout) from the soft phone PC client The user works from home... and would like to log in and out of a HG... but they only use the soft phone client Thanks in Advance for all the help... it is always appreciated

My boss wants to track the # of incoming/outgoing calls as a whole and per user We don't have CCR Can I track this without CCR???

I have created a button to toggle in and out of a HG Now I have been asked to make that button toggle in and out of 2 separate HGs Is this possible to toggle 2 HGs with 1 Button??? I currently have it working for HG 700... how do I add another without adding another button I tried 700;706 700 706

I am new to IP office 9.0.700.983 I have looked all over in IP Office for some type of scheduling component to no avail.... And we are in a time crunch to get this done... so I need a little help to speed things along as I continue to learn this Phone System Our hospitality desk is setup to...

--I am new to IP Office-- IPO 9.0.7.0 This is hopefully an easy fix\settings change... We have a user that is going on leave... we would like to set her up so if someone calls her and while listening to her voicemail presses 0 "as instructed" they are transferred to another ext for immediate...

I made some changes to my my bios to set it up for 3rd party imaging.... now Windows will not boot unless I have a USB drive inserted... Nothing on the drive ... just put one in and then windows says "To bot from USB press any key" then it boots just fine... not key pressed... any thoughts on y...

When I disconnect the dock from the Surface laptop the surface immediately goes to a black screen(Shutdown).... I have updated to the latest v. of Windows and updated the surface dock firmware... Still the same issue... the battery works fine ... it boots up after Crashing when I keep it...

Avaya IP Office 500 9.0.7 Our current phone system has been here for awhile... long before my time anyway Our hospitality desk said internal calls "when dialed incorrectly" are routed back to the hospitality desk Currently when an employee calls a wrong internal number the call is routed back...

windows 10 reverted back to win7 The end user said when he started up his PC Monday morning his computer looked like his old OS....? Why did this happen... He had been running on Windows 10 for at least 3 months with no problem

Need some help figuring out why my user account is getting locked out... I so a single lockout event when it happens and that it happened on my PC... The odd thing is that I am not doing anything... This happens multiple times per day... I show a lockout event at 5:00am... I'm sleeping a...

IP Office 9.0.7 We have 2 locations each location has 40ish phones and each location has its own IP office Config I am having trouble logging into a phone at Location 2 with with my extension from Location 1 I get an error that says "License Not Available" Everything works fine if I'm logging...

How do I transfer my hard drive from my current Lenovo PC to my new Dell Optiplex 3050 without reinstalling everything on the HD Both PCs are SATA... is it possible to just swap the drive into the new PC make a few changes to ensure proper boot and then good to go??? The reason for this is...

We have 5 Laptops that people use as their primary computer.... When they are at their desk and plugged into their dock all is well... the problems start when they take their laptop to a meeting or home to work from home... I have a VPN setup through Open VPN Each time a person disconnects...

I have 2 Avaya B179 Conference Phones with the same issue... Both phones cannot make or receive calls... The only thing I did was unplug them move a table around in the office a bit and plug them back in.... Both phones do not show any error when booting up and when I try to make a call from the...

I have 2 Windows 10 (1703) Professional computers (Dell Inspiron 3668) with a very strange issue. There is a red X on the speaker down by the clock... When I click on it Windows Troubleshooter says no speakers are plugged in... they are... Windows does not even see the internal speaker... I have...