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  1. R2_

    Button Programming - Outgoing Caller ID

    Hello All! I'm looking for some pointers/assistance as my poor brain just can't seem to figure this out... Avaya IP Office 500v2 - 9.0.12 Avaya 9608G Voicemail Pro 9.0.12 Goal: Allow user to press physical button on phone to use a predefined outbound caller ID for a specific call. Example...
  2. R2_

    Tag Call with text while transferring to Extension

    I hope I've searched thoroughly enough to make sure this hasn't been covered before. By no means am I an expert, just the IT guy who carefully pokes at the voicemail system. Regular IP office setup is a breeze compared with VMPro modules... I'm looking for a way to tag a call with text when...

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