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  • Users: chipmotley
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  1. chipmotley

    Editing Tips in RES 3700 Payroll Pre-Processing

    RES Question: Version: 5.7.5 Not that I want to use LM at all- but is there a way to make it so editing Tips in Payroll Pre-Processing actually sends to the regular Employee Time Card and Tip reports? It would also need to funnel to the Professional Services ADP Payroll Export. Right now if I...
  2. chipmotley

    Workstation 6 for Micros 3700 and opsdisplay

    Hello, I am searching through the posts looking for a staging guide for Workstation 6 for Micros 3700 as well as the custom opsdisplay. Can anyone help me with this? Thanks Chip
  3. chipmotley

    Need Help - Searching for a Micros Authorized Dealer

    Hi there, I'm looking for a Micros Authorized Dealer to help patch my Micros RES 3700 system from 5.7.0 to 5.7.7. I have support contracts with Oracle, so I have access to the patch downloads, but I don't know what order to patch them in. I'm hoping to find a dealer who can get this job done...
  4. chipmotley

    WS6 RES will not start Error with Client Trust Utility

    Hello, I am adding the first WS610 to our 3700 RES 5.6 MR3 network. It was staged by factory resetting the BIOS and CAL completed without issue. I have up-to-date MDSHost files on the server and workstations, but RES will not load. When the new client is rebooted I receive a green light on...
  5. chipmotley

    Micros 3700 EM Server Exception Trap

    Hello, I received the error (fig 2) while receiving a EM file at a store. The error was the result of a new key created in touch screen designer. To fix this error I am assuming I should synchronize with the store, but I cannot create a sync file using the steps below: Any help would be...
  6. chipmotley

    Cannot install Micros RES 3700 5.7 - Rebuild Failed - SQL error: Incorrect or missing encryption key

    Hello, my current Micros Server is version 5.2 3700 with EM installed. I have a new server which I am installing Micros 5.7 too. On the new server, I installed the Micros prerequisite and then installed Micros 5.7 (I have NOT installed EM) During the Micros portion of the install, I chose to...
  7. chipmotley

    Micros 3700 5.7 IIS and Report Viewer fail

    Hello, I need help with a newly installed Micros RES 5.7 on Windows 2016 Server. After converting the database from 5.2 to 5.7 --- OPS is working fine. Unfortunately, anything that uses the Web Server to run e.g. Reports and MgrProcedure fail. Micros AutoSeqServ and W3SVC service are running...

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