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  • Users: Beth123
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  1. Beth123

    CMS customized reports in CMS 18

    I am trying to update a report historical in custom to send info to a wallboard in Inova and Marquee- desktop. I cannot (although I have all the permissions) save a report in CMS custom to change a few skills (remove and then add) to reflect what needs to be seen by Inova -script. I have...
  2. Beth123

    SIP 9608G phones and button assignements

    We are deploying the SIP phones everywhere with good success with templates. We have a few test call center templates and when I try to dup one to utilize all 8 buttons on page 1, it only allows me to assign 6 and the remainder go to page 2. Our call center wants to use all 8 and someone...

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