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  • Users: Flameside
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  1. Flameside

    Yealink AX53H WiFi phone - poor audio quality

    Hi. Has anyone been using the Yealink AX83H WiFi handset phone with any success? I have three on one site and two on another, and even with strong WiFi, the WiFi connection drops quite often and immediately reconnects. Calls get dropped. Also finding call quality to be poor and often hear...
  2. Flameside

    SL2100 - Ring tone changes after

    Hi. A very simple system. One analogue trunk set to VRS. VRS message answers call and caller can press 1 after an introductory message if they wish to speak with someone. Pressing 1 targets a virtual loopback extension number, which rings a DDI pointing to a trunk group. The phones in the...
  3. Flameside

    SL2100 SIP

    Good Evening. I have worked with several SL1100 systems with sip trunks and can set them up quite swiftly when needed. I have just taken on a new SL2100 which will have sip trunks at some point in the future so I thought I would play with them now. I have the CPU with built in VOIP and...
  4. Flameside

    Virtual Loop Backs - SL1100 - Extension Capacity.

    Hi. I have setup virtual loopbacks on the SL1100 in the past to help with auto-attendant routing to extension ring groups. As I understand it, there must be the required number of both trunks and extensions free to allow the feature to function and route the calls. The last time I did this...
  5. Flameside

    PLDS

    With IP Office 500 v2 PLDS, are they tied to the CCU? For example, if a company is bought out and they retain the equipment on site, it is theirs, including the licences? The original owner can't "pull" the licences away from the CCU? I'm not familiar with the way the PLDS work. I am more...
  6. Flameside

    SL1100 Night Service

    Hi. I am looking at the night service to alter DDIs out of hours. At the moment, night service mode 2 points DDIs to an auto-attendant message and mailboxes. During the day, the DDIs point to ring groups. The night service is set via timer and and also a button on one phone which is...
  7. Flameside

    SL1100 - Choose outgoing CLI on the fly

    Hi. I have a few phones and a few DDI numbers. Each phone sends it's own CLI, which we have done through choice. Occasionally there is a need to make a call from a phone, but present the main business phone number, not the extensions DDI CLI. I have achieved this by connecting a spare POTS...
  8. Flameside

    IP Office 500 v2 - Gamma SIP Trunks

    Has anyone got a cheat sheet or template for setting up Gamma SIP trunks? I am having a little trouble getting them to work with the IP Office. I am using LAN1 topology through an existing router. They work fine with other PBXs, but I cannot get to work with the IPO. Somethings correct, as...
  9. Flameside

    IPOffice 500 (BT) voicemail

    Hi. Any pointers for changing the huntgroup Voicemail greeting? This is a BT installed IP office, so would be using their default config that they generally use. I’m unsure what mailbox number the group voicemail box would be? I’ve not been to site yet, and can’t recall with Avayas if a...
  10. Flameside

    Display Caller ID On Non Ringing Phone

    Hi. I have two ring groups with two DDI numbers. If one group of phones is ringing, a phone in the other group can happily answer the call by pressing the line appearance key. Ideally I would the phones to be able to see the caller ID coming in before deciding if to answer the line. I have...
  11. Flameside

    SL1100 - Virtual Extension Answer Trunk

    Good afternoon. I have one analogue trunk in use on an SL1100 system which in the main has SIP trunks in use. The SIP trunks calls are routed happily to extensions and auto-attendant based on night service. The analogue line ideally would ring a group of phones (it does), and fall over (after...
  12. Flameside

    SL1100 first caller ID digit missing

    Hi there. With the SL1100 setup on ISDN lines, the caller ID information delivered is missing the first digit (0). This I assume is why the caller ID displays a number and not the name from the address book. I have had a scan of the settings and am not too sure what may be needed to correct...
  13. Flameside

    G566d DECT IP handset

    Hi there. Is it possible to use different ring tones for different ring groups or lines with the G566d handset? Thank you.
  14. Flameside

    SL1100 Licencing

    Good afternoon. With the SL1100, are licences needed to add proprietary NEC IP phones to the system? I have a couple MLT IP phones connected, with no licences showing in the licence report from PC-Pro. I am considering adding an AP20 and some ML440 cordless DECT phones, but I am not sure if I...
  15. Flameside

    Individual Trunk Siezure

    Afternoon. I would like to be able to use the trunk seize digit "9" to seize one trunk group, and use another digit to seize a different trunk group (for example, digit 5). This is to allow SLT phones to be able to access the trunk groups by dialling the single digit, not so important on the...

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